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Pets at Home

Store Manager

Oxford
£32k – £40k/yr
Posted 21 days ago
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Full-time, £32,000 - £40,000 per annum

Ref: 38570

Salary: £32,000 - £40,000 per annum

Hours: Full-time

Contracted Hours: 39

Contract Type: Permanent

Location: 1A, Templars Retail Park, Between Towns Road, Cowley, Oxford Cowley, Oxfordshire, OX4 3JP

Description

Store Manager – Oxford Cowley – 39 Hours

Who are we?

At Pets at Home, we’re passionate about pet care, offering everything from pet products and grooming to veterinary services across the UK. Our community-focused pet care centres are hubs for pet lovers, bringing people together to support local pet owners and their beloved companions.

What’s the role?

We’re looking for a Store Manager to lead our team in Oxford Cowley. Reporting directly to the Area Manager, you’ll take full responsibility for the daily running of your pet care centre, driving sales and performance while ensuring an exceptional shopping experience for our customers.

Your Key Responsibilities Will Include

  • Overseeing all aspects of daily operations, from stock control to store standards.
  • Leading and inspiring your team to achieve sales targets and exceed KPIs.
  • Creating a positive and fun working environment for your colleagues.
  • Ensuring health and safety compliance across the store.
  • Delivering outstanding customer service, embodying our mission to be the Best Pet Care Business in the World.

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Why you're a good match

You’ve got the grades and the economics background, and your bank internship is exactly the experience this scheme looks for. Apply soon — deadlines close within the month.

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We’ll provide industry-leading training to help you thrive in your role and equip you with the skills and knowledge needed to deliver exceptional service and care for both customers and their pets.

Who are we looking for?

We’re Looking For Someone With

  • At least 2 years of management experience in a retail environment, leading a team of 10 or more in a fast-paced setting.
  • A passion for retail and a proven track record of delivering excellent results.
  • Flexibility to work a 7-day shift pattern, including weekends and bank holidays.
  • Strong communication and leadership skills to engage and motivate your team.
  • A willingness to complete 6 months of comprehensive training covering customer service, pet care, and health & safety.
  • Ideally, we are looking for someone who can drive as you may need to travel to other stores and area meetings.

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Benefits

We reward our Store Managers with a comprehensive package designed to support your well-being, including:

  • Annual bonus opportunities.
  • 28 days paid leave, rising to 33 days after 2 years (including bank holidays).
  • A birthday day off to celebrate in style.
  • Life assurance worth 4x your annual salary.
  • A 4% company pension contribution.
  • Colleague discounts, including 20% off Pets at Home and 30% off our own-brand products.

Click here to read our Values & Behaviours

Click here for more details and other benefit

Join Us!

Pets just see people—they don’t discriminate, and neither do we. We celebrate the diversity of our colleagues and encourage you to be yourself. Even if your skills don’t perfectly align, your unique contribution through your values and behaviours could make you a great fit for our team.

Don’t wait—apply now! We may close the vacancy early due to high interest

Organisation: Pets at Home

Date Posted: 12-06-2026

Expiry Date: 09-06-2036

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Skills

Retail Management
Team Leadership
Sales Performance
KPI Management
Stock Control
Customer Service
Health and Safety Compliance
Communication
Staff Motivation
Operational Management

Location

Oxford, England, United Kingdom

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