Gym+Coffee
Store Manager - Belfast
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Gym+Coffee is looking for an ambitious, energetic, and commercially driven Retail Manager to join our team in Belfast.
This is a fantastic opportunity for an experienced retail leader who wants to play a key role in driving sales, profitability, team performance, and brand experience, while creating a store environment that reflects the values and energy of Gym+Coffee. Candidate must be flexible Monday to Sunday.
What you will be Responsible for
Store Management:
- Support and drive the store business strategy through strong teamwork within the store and across the wider business
- Empower team members to take initiative, solve problems, and identify opportunities for development.
- Communicate information effectively to all parties, using appropriate language.
- Support Senior Management by embracing change in a positive and enthusiastic manner, ensuring effective execution of initiatives.
- Build and maintain a strong unique customer experience culture within the store.
People Management:
- Assist in the hiring, onboarding, training, and developing of new team members.
- Identify the training & development needs of your team, and seek opportunities for people to fulfil their potential.
- Provide feedback on an employee’s performance through probation and the performance review cycle.
- Encourage and recognize outstanding team performance to increase team motivation and store morale.
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Commercial Awareness:
- Take ownership of your store's commercial performance and understand the key drivers behind it.
- Communicate daily sales targets and results, ensuring the whole team understands how they contribute.
- Identify risks and opportunities and work with Senior Management to develop solutions.
- Monitor competitor activity and provide relevant feedback.
- Maximise stock availability through effective replenishment.
- Complete and analyse trade reports to support commercial decision-making.
Brand Experience:
- Be a strong ambassador for the Gym+Coffee brand.
- Deliver excellent customer service by understanding and meeting customer needs.
- Achieve individual and store sales targets through upselling and add-on sales.
Operations Management:
- Manage store schedules and monitor team annual leave, ensure employee timecards are accurate and approved for payroll.
- Support the Senior Management to ensure store operations are in line with brand expectations and company practice.
- Ensure the store is a safe working environment by adhering to company H&S guidelines, reporting, and following up maintenance issues promptly.
- Promote and deliver excellence in visual standards in-line with company guidelines and expectations.
- Ensure all store banking and administration is reconciled each day in line with company procedures.
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Stock Management:
- Maintain best practice across the stock room and store office to ensure that all stock and administration is in line with company guidelines.
- Comply with company policies regarding receipt of deliveries ensuring they are dealt with within a timely manner, minimising any stock loss impact on the store/business.
- Protect stock and other company assets through promoting awareness of loss prevention within the team and through store compliance with security procedures.
What We're Looking For
- An experienced and confident retail leader who is passionate about the Gym+Coffee brand.
- Commercially focused and motivated by achieving sales targets.
- Passionate about customer experience with the ability to remain positive and composed under pressure.
- A natural team motivator who leads by example and is focused on developing their team.
- Organised, proactive, and solutions-focused, who is comfortable managing multiple priorities in a fast-paced environment.
- Flexible and available to work Monday to Sunday.
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