Kiltane
Store Manager
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We are Kiltane, an Edinburgh based brand specialising in cashmere and dedicated to creating easy-to-wear timeless luxury for everyday living.
We’re opening a new store in Glasgow City centre and are looking for a Store Manager to lead the team. We’re looking for someone who takes pride in running a great store, enjoys developing a strong team and understands the importance of excellent customer service.
About the role
As a Store Manager, you will act as a brand ambassador, leading your team to deliver exceptional customer experiences while driving performance and maintaining the highest standards of presentation and service within the store.
Candidates must have
- A minimum of 2 years’ experience in store management, ideally within a luxury or premium retail environment.
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About You
We are looking for an inspiring leader who embodies the values of luxury retail and takes pride in delivering exceptional service.
You will demonstrate:
- Strong leadership and team development skills
- A natural ability to build rapport and motivate others
- A genuine passion for delivering exceptional customer experiences
- Excellent communication and people skills
- Confidence working within a fast-paced, client-focused environment
- The ability to set clear objectives and delegate effectively
- Initiative and creativity in driving performance and enhancing the client journey
Key Responsibilities
- Lead and inspire the team to deliver an exceptional level of client service
- Act as a brand ambassador, representing Kiltane’s heritage, craftsmanship and values
- Drive sales performance and ensure the team consistently achieves targets
- Maintain impeccable standards of visual presentation across the store and back-of-house areas
- Ensure the shop floor is fully stocked and beautifully presented at all times
- Oversee daily store operations including opening and closing procedures
- Foster a collaborative and high-performance team culture
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What We Offer
- Permanent employment (subject to a 3-month probation period)
- 28 days annual leave plus 1 public holiday (25th December)
- Employee Discount
- Ongoing training and development
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