Twojeys
Store Manager
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Your mission
You’ll be leading our UK Retail across two different stores - Regent Street and Brewer Street - London is a challenging market with huge potential, and we need someone who sees that challenge as an opportunity: to grow the business, elevate both stores, develop the team and strengthen the TwoJeys presence in the UK.
You’ll lead a flexible team working across both locations, making sure we have the right people, energy and commercial focus in the right place at the right time.
We’re looking for someone who breathes TwoJeys and understands that our stores are much more than a place to sell product. Someone capable of building and developing strong commercial teams that are also genuinely connected to our brand, culture, music and community.
Reporting directly to the Head of Retail, you’ll take real ownership of the London market, constantly looking for ways to improve how we operate, how we sell and how customers experience TwoJeys.
Main challenges:
Team leadership & culture
- Lead, motivate and develop the team of 7 people across both London stores, creating a strong, positive and performance-driven environment.
- Build a flexible and collaborative team structure that can adapt to the needs of both locations.
- Organize schedules, shift coverage, holidays and day-to-day operational needs across both stores.
- Identify and develop talent, helping the team grow professionally.
- Follow up on individual and store performance, ensuring alignment with goals and company standards.
- Be a hands-on leader and lead by example through attitude, accountability and presence on the shop floor.
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Retail operations & business performance
- Ensure smooth day-to-day operations across both stores and excellent execution of all retail processes.
- Drive commercial performance and identify opportunities to significantly grow the London business.
- Monitor KPIs and proactively build action plans to improve sales, productivity and customer experience.
- Oversee stock management, replenishment, visual merchandising and back-office organization.
- Ensure both stores consistently reflect TwoJeys’ brand standards in image, energy and execution.
- Maintain clear and proactive communication with HQ and cross-functional teams.
Brand & community
- Help build TwoJeys’ presence and awareness in the UK, turning our London stores into strong touchpoints for the brand.
- Bring the brand to life locally through activations, community initiatives and in-store energy with the support of an in-store PR and the PR team based in Barcelona.
- Collaborate closely with Retail, Brand and PR teams to increase store visibility and strengthen the customer experience.
- Be an ambassador of TwoJeys and create genuine connections with customers and the local community.
Your profile
- Previous experience as a Store Manager or Multi-Store Manager, ideally in fashion/lifestyle retail.
- Open to consider extensive experience as a Assistant Store Manager.
- Strong experience leading and developing teams.
- A highly commercial mindset, with a strong understanding of retail KPIs and business performance.
- Comfortable managing teams across different locations and adapting to changing business needs.
- Highly organized, proactive and solution-oriented.
- Strong sense of ownership and accountability.
- Genuine sensitivity for fashion, culture, branding and customer experience.
- Someone who is ambitious and sees London as a market to build, grow and develop.
- Excellent communication skills and the ability to lead with empathy and clarity.
- Fluent English, good level of Spanish is a plus.
- Right to work in the UK is required and already based in London.
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Why us?
What do we offer?
- A key role with real ownership of the London market and the opportunity to lead and shape TwoJeys’ growth in the UK.
- The chance to manage two of our most important international stores and build a strong, high-performing London team.
- A fast-growing, ambitious environment where you’ll have space to bring ideas, challenge how we do things and make a real impact.
- The opportunity to work closely with our HQ teams across Retail, Brand, PR and other areas of the business.
- A project where fashion, music, culture and community are genuinely part of the way we build the brand.
- Employee discount and TwoJeys benefits.
About us
TwoJeys is a Barcelona-born jewelry & lifestyle brand that creates handcrafted sterling-silver pieces and bold apparel for those who live with attitude and heart.
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