Value Retail PLC
Store Manager
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Overview
TALA has been on a rocket ship since its founding in 2019 by entrepreneur Grace Beverley. Built on largely organic social, today we are a digital-first, multichannel women’s activewear brand with a multifaceted growth and retention strategy.
Following a £5m fundraise from world-class institutional investors and growing global media attention, TALA is entering an exciting new phase of growth, including the opening of two stores in London.
Now, we’re taking TALA beyond London, and Bicester Village, you’re next.
This will be for a FTC from November 2026 to January 2027
Responsibilities
Commercial Performance
- Own store sales, payroll, controllable costs and contribution
- Trade the store daily and weekly, reading the numbers and acting on them
- Use conversion, ATV, AOV, UPT, footfall and sell-through to drive decisions
- Build the rota to match labour to footfall within payroll budget
- Set clear individual and team targets and build a culture that owns the numbers
- Escalate commercial risks and opportunities to the Head of Retail with a proposed solution
Team Leadership & Development
- Recruit, onboard and retain a high-performing store team, building a bench of talent rather than filling vacancies reactively
- Coach and develop the team through regular one-to-ones and on-the-floor coaching
- Manage performance directly and fairly, addressing underperformance early and recognising strong performance visibly
- Develop Supervisors and Store Operations Manager toward their next level
- Lead training on product, service, systems and brand, and make sure new starters are properly set up to succeed
- Build a culture of ownership and pride around the commercial and brand outcome
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Customer Experience & Brand
- Champion a best-in-class experience reflecting TALA's tone, values and community
- Set and personally hold the service standard
- Handle escalated customer issues, complaints and returns with judgement and care
- Use feedback and floor observation to improve the journey, feeding insight back to HQ
- Build genuine local community through events, partnerships and activations
Visual Merchandising & Trading the Floor
- Deliver VM standards in line with brand and marketing briefs, on time
- Trade the floor commercially, adjusting layout in response to performance
- Maintain immaculate standards: presentation, fitting rooms, music, lighting, front of house
Stock & Store Operations
- Own stock accuracy, shrinkage and stocktake results
- Partner with the Store Operations Manager on delivery flow and replenishment — they execute, you own the outcome
- Work with Merchandising and Logistics on intake, consolidation, transfers and range feedback
- Ensure cash handling, banking and POS routines are completed accurately and securely
- Implement and embed the TALA Retail Playbook, feeding back improvements
Communication & Cross-Functional Partnership
Get help with your application
Your very own career expert that helps elevate your application to the next level.
- Act as the link between store and HQ, ensuring clear, timely communication
- Work with Merchandising, Operations, Logistics, Finance, People and Marketing on reporting and trade feedback
- Represent your team in cross-functional conversations
- Deliver accurate, on-time reporting and respond to HQ requests within agreed timeframes
Compliance & Safety
- Maintain health and safety protocols, conduct regular audits and train the team on a safe environment
- Ensure the store meets all landlord, centre and legal operating requirements
- Embed loss prevention and security procedures across the team
Qualifications
- Experience in a retail environment, preferably in fashion, activewear, or wellness, a genuine passion for these areas is a must.
- Exceptional communication and interpersonal skills, allowing you to connect effortlessly with customers and inspire your team.
- A natural problem-solver—proactive, quick to learn, and able to thrive both independently and as part of a dynamic team
- Strong visual merchandising instincts, with a keen eye for detail to keep the store looking stylish and on-brand at all times.
- Excellent multitasking skills, balancing customer service, sales, and store operations seamlessly in a fast-paced environment.
- Passionate about building customer relationships, from discussing upcoming collections to gathering customer insights that foster long-term loyalty.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London