British Heart Foundation
Store Manager
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Would you like to make an impact by leading one of our home store teams that are community based, offer amazing choice and genuine sustainability?
What does this role involve?
As a Store Manager, you will be accountable for your store's performance, maximizing sales through physical and digital channels, and achieving store targets by leading an inclusive and diverse team that consistently demonstrates the BHF values.
Each day is different in this varied, fast-paced, and hands-on role. Due to the volume of collections, deliveries, and donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life-saving research.
What are we looking for?
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- Experience working in a customer-facing role in retail, hospitality, or the service industry
- Experience of leading, motivating, and developing teams
- Commercial awareness
- Ability to achieve sales targets
- Committed to achieving the highest retail standards at all times
- Able to work under own initiative and take a proactive approach to changing business needs and objectives
- Thrives working in a hands-on, fast-paced environment
- An understanding of budgets and P&L
Our stores are fast-paced and trade 7 days a week, which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis.
Why join the BHF?
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We have a strong culture of internal progression and will actively support you to develop your career.
Our generous staff benefits include:
- 38 days annual leave (plus the option to buy and sell leave)
- Holistic support leave of up to 10 additional days off each year
- Enhanced family policies (maternity, paternity, and adoption leave)
- Wagestream - early access to your wages
- 25% staff discount
- Health cash plan (Dental, Optical, Therapies, etc)
- Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
- Pension with employer contribution of up to 10%
- Cycle to work scheme
- Discounts on gym memberships
- Discounts with a wide range of retailers
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Jessica, London
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