Hays
Stores Manager
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Your new company
An established and rapidly growing engineering business is seeking an experienced Parts & Stores Manager to lead and develop its parts operations.
This is a key leadership appointment within the organisation, offering the successful candidate the opportunity to play a central role in supporting ambitious growth plans while driving parts sales, customer service excellence, and operational efficiency.
The role would suit an individual with a strong background in heavy engineering equipment, combined with proven experience in parts sales, inventory management, and team leadership.
Alongside a competitive remuneration package, there is a strong bonus structure linked to sales performance and the opportunity to help shape and grow a high-performing department.
Your new role
Reporting to senior management, the Parts & Stores Manager will take ownership of the company's parts and stores operations, ensuring customers, dealers, and service teams receive outstanding support. You will be responsible for managing stock levels, driving parts sales, developing dealer relationships, and leading a support team that includes store operatives and Dealer Support personnel.
Key Responsibilities
- Manage all aspects of inventory and stock control to ensure optimum availability of parts.
- Drive revenue growth through proactive parts sales to customers and dealer networks.
- Build strong relationships with dealers and customers, providing expert advice and technical support.
- Oversee purchasing activities, supplier relationships, and procurement processes.
- Manage parts order processing and ensure efficient order fulfillment.
- Handle warranty claims, returns, and supplier negotiations.
- Lead, develop, and motivate a team responsible for store operations, kitting, goods-in activities, and dealer support.
- Monitor departmental budgets, costs, and profitability.
- Produce and analyze inventory, sales, and performance reports.
- Ensure compliance with company procedures, health & safety standards, and industry best practice.
- Support technicians and customers with technical parts enquiries.
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What you'll need to succeed
Essential
- Previous experience within a heavy engineering, plant machinery, construction equipment, quarrying, materials handling, or related environment.
- Strong technical understanding of heavy equipment and associated components.
- Experience selling parts directly to customers and dealer networks.
- Proven leadership experience within a parts, stores, or aftersales environment.
- Strong inventory management and stock control knowledge.
- Excellent customer relationship and stakeholder management skills.
- Commercial awareness with a focus on revenue generation and growth.
- Strong organizational and problem-solving abilities.
- Competent IT skills including Microsoft Excel and ERP systems such as Sage.
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Desirable
- Experience managing dealer networks.
- Knowledge of procurement and supplier contract negotiation.
- Experience within manufacturing, heavy engineering, construction plant, aggregates, recycling, or materials processing sectors.
What you'll get in return
- Competitive salary and performance-related bonus structure.
- Opportunity to join a business with ambitious growth plans and significant market potential.
- Autonomous leadership role with the ability to shape and develop a key function.
- Long-term career progression opportunities.
- Supportive and collaborative working environment.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy, and Disclaimers which can be found at hays.co.uk.
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