Infovista
Strategic Account Director
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Strategic Account Director
Strategic Account Director – Service Assurance (Europe)
About the Role & Team
Infovista is hiring a Strategic Account Director to grow our Service Assurance business across the European region. The ideal candidate will lead sales and business development for Infovista’s strategic accounts, with a focus on our automated assurance product lines.
We seek a highly skilled professional with:
- Exceptional communication and relationship-building abilities
- Strong sales expertise with a track record in complex, multi-stage sales cycles
- Technical aptitude in telecom service assurance, OSS environments, and automated systems
The role requires collaboration with pre-sales, sales ops, product marketing, and product development to deliver measurable value for our customers—offering significant growth and reward opportunities for the right candidate.
Key Responsibilities
- Own the entire quote-to-cash process for Infovista’s Automated Assurance solutions in Europe
- Build and nurture relationships with key stakeholders at all major customers and prospects regionally
- Develop and execute account-based sales strategies and business plans to drive revenue and profitability
- Generate and qualify pipeline, while providing accurate revenue forecasting
- Manage region-specific marketing leads, alongside Account-Based Marketing (ABM) campaigns
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Qualifications
Experience & Industry Expertise
- 7+ years selling to telecom operators, OTT providers, or similar CSP-centric businesses
- 15+ years total experience in telecommunications/networks
- Deep exposure to service assurance systems and hands-on knowledge of operators’ OSS environments
- Experience selling complex, network-based solutions (e.g., voice, video, mobile broadband)
- Familiarity with OSS/BSS tools, radio planning, and network testing/optimisation
- Expertise in automation & AI/ML to reduce MTTR (Mean Time to Repair) and improve operational efficiency
Education
- Bachelor’s degree in Engineering, IT, or Business Studies
Technical & Sales Knowledge
- Advanced understanding of Network Testing, Planning, Optimization, Monitoring & Performance Management
- Expertise in at least one major B2B sales methodology (e.g., MEDDIC, SPIN, Challenger Sale)
- Proven history of executive engagements with senior stakeholders
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Professional Requirements
- Willingness to travel frequently across Europe
Key Skills
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Analytical problem-solving: Ability to assess customer needs, diagnose challenges, and propose tailored solutions
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Competitor intellect: Deep knowledge of competitor landscapes and their technical differentiate
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Multi-vendor expertise: Understanding of mobile service providers’ challenges in complex, multi-supplier environments
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Technical communication: Ability to articulate complex ideas to non-technical stakeholders
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Adaptability: Thrives in fast-paced, independent work environments
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Social & negotiation prowess: Strong interpersonal skills to build trust and influence
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Self-management: Excellent organisational discipline with multitasking skills for high-potential opportunities
Additional Skills
- Salesforce experience (highly regarded)
- Proficient in Microsoft Office Suite (Excel, PowerPoint, Word)
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