Twilio
Strategic Account Executive (German Speaking)
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About Twilio
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and a strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we acquire new skills and experiences that make work truly rewarding. Your career at Twilio is in your hands.
We use Artificial Intelligence (AI) to help make our hiring process efficient. Every hiring decision is made by real Twilions!
See Yourself at Twilio
Join the team as Twilio’s Next Strategic Account Executive (German Speaking).
About the Role
This position is needed to sell into high value prospects and customers. The selected candidate will play a key role in further growing the business across EMEA, with a particular focus on DACH. The responsible person will manage fast-growing customers in the region and focus primarily on product cross- and up-sell as well as revenue growth, sourcing net new opportunities within an assigned set of accounts.
Responsibilities
In this role, you’ll:
- Serve the fastest-growing customers in the region.
- Grow our revenue and share of wallet within your key account list.
- Open doors to the purchase of Twilio’s products and services—including voice, messaging, email, contact centre, and account security software.
- Maintain the highest levels of customer satisfaction.
- Create pricing proposals, negotiate terms, and manage the contract process.
- Sell solutions to a technical and business audience.
- Build trust and mutual respect with technical customers and peers.
- Leverage extraordinary interpersonal and communication skills to simplify complex contractual, technical, and financial details.
- Balance competing priorities and manage multiple projects/deals simultaneously.
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Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone meeting the required qualifications to apply. Your journey might not follow a traditional path—that’s okay. We are always looking for new perspectives!
Required:
- 6+ years of account management/sales experience covering selling and closing complex technical solutions to a large customer base.
- A history of working with accounts ranging from large multinational enterprise customers to Digital Natives.
- Demonstrated success by achieving quota on a consistent basis.
- A track record of account management experience and a solid understanding of how to cross- and upsell solutions within a mature customer base.
- A solid grasp of financial reporting for direct customer bases (revenue tracking).
- Proficiency in German.
Desired (but not mandatory):
- Experience selling to both business and technical audiences.
- Familiarity with the communications market, ideally including experience selling or working with messaging, voice calling, email, account security verification, or prior roles in traditional telecommunications environments/businesses.
- Curious and outgoing networker.
- Strong emotional intelligence.
Location:
The position will be based in the United Kingdom.
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Travel:
We prioritize connection and fostering meaningful relationships with both colleagues and customers. For this role, approximately 25% travel is anticipated.
What We Offer
Working at Twilio provides many benefits, including:
- Competitive pay
- Generous time off
- Ample parental and wellness leave
- Comprehensive healthcare coverage
- A retirement savings program
- Additional perks and benefits vary by location
At Twilio, we think big and push boundaries. We embrace problem-solving, initiative-taking, collaboration, and the willingness to try new things. These principles define our workplace culture, known as Twilio Magic.
We empower employees to build positive change within their communities by supporting volunteering and donations.
So, if you’re ready to unleash your full potential and deliver your best work—ready to be your best self? Apply now!
Equal Opportunity Statement:
Twilio is proud to be an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related conditions), sexual orientation, gender identity, gender expression, age, veteran status, disability status, genetic information, political views or activity, or any other applicable legally protected characteristic.
- We consider applicants with arrest or conviction records consistent with applicable federal, state, and local law.
- Twilio adheres to Los Angeles County Fair Chance Ordinance and the California Fair Chance Act for employment. We participate in the EVerify program where required by law.
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