Key Responsibilities

• Build and maintain strong relationships with strategic customers, acting as a trusted business partner at both operational and senior leadership levels.
• Deliver an exceptional customer experience by identifying needs and providing tailored solutions across the full product and service portfolio.
• Work closely with field sales teams and internal departments to maximise customer opportunities and drive business growth.
• Identify, develop, and secure new business opportunities while supporting the expansion of regional and national customer accounts.
• Use market and business insights to increase sales performance and achieve agreed revenue, margin, and KPI targets.
• Lead account planning activities, developing clear objectives, growth strategies, and performance measures with key customers.
• Coordinate cross-functional teams including Operations, Technical, Marketing, Finance, and Service teams to ensure excellent account delivery.
• Proactively review customer requirements and implement solutions that enhance service levels and strengthen long-term partnerships.
• Manage contract negotiations, tender submissions, pricing agreements, and rebate structures to deliver profitable growth.
• Provide accurate sales forecasting and maintain effective account plans to support business objectives.
• Promote product knowledge and value-added services, including training and equipment solutions, to drive customer loyalty and retention.
• Deliver clear business updates and briefings to colleagues, ensuring alignment on objectives, priorities, and customer strategies.
• Act as a positive ambassador for the business, demonstrating company values, behaviours, and leadership standards at all times.

Skills and Experience

• Proven effective planning and organisational skills
• Self-critical and challenging of the status quo
• Proficient working knowledge of Microsoft Excel and Power Point
• Proven effective communication skills, a confident cross-functional communicator with the ability to influence
• Pro-active commercial problem solver and analyst
• Self-starter, who can work autonomously and remotely with extensive travel
• Significant experience and success with high level account management or a similar senior customer facing role.

Why Work for LKQ

• People First: We value our employees just as much as our customers.
• Work-Life Balance: Flexible working options to support your lifestyle.
• Career Growth: Genuine opportunities for progression in a thriving industry.
• Passion for Excellence: Join a team dedicated to being the best at what we do.