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Strategic Account Manager
Strategic Sales Account Manager
We are looking for a Strategic Sales Account Manager to further develop our relationships with existing customers, partners, and resellers. The Strategic Sales Account Manager will focus on prospecting into our existing customer base to uncover pipeline, drive sales cycles, and close business.
About the Role
The Strategic Sales Account Manager will develop, own, and execute against account success plans, working closely with Solution Consultants, Customer Success, Implementation, Operations, and Product teams to ensure overall expansion.
The Opportunity:
- Customers present significant expansion opportunities, often not apparent at the original sale or discovered post-purchase.
- This role will collaborate with Customer Success Managers to upsell to a client base of 100+ customers.
- Essential duties include building executive relationships, multi-threading deals, and aligning on key business goals to maximise value across Tipalti’s solutions.
Responsibilities
- Execution: Strategic account planning and execution to drive consistent quota attainment, pipeline generation, and forecast accuracy
- Product Knowledge: Technical expertise in SaaS platforms and translating technical features into business value. Deep understanding of Tipalti products and Finance/Payments industry trends
- Sales Acumen:
- Proven prospecting, negotiating, and closing skills aligned with Tipalti’s Sales playbook
- Strong consultative sales approach
- Professional Presence: Ability to engage confidently with executive decision-makers
- Problem-Solving: Highly organised, detail-oriented with strong time-management skills
- Proactive & Autonomous: Identifies opportunities and drives them independently
- System & Data-Driven:
- Maintains accurate CRM data for accounts and opportunities
- Leverages tools to engage customers, manage pipelines, and track deal progression
- Uses analytics to inform strategic decisions
- Accountability: Highly goal-oriented, competitive, and persistent in achieving results
- Customer Focus: Maniacal commitment to Customer Success & Expansion, delivering measurable business impact
- Flexibility & Adaptability: Fast-paced environment with dynamic priorities
- Team Player: Collaborative, accountable, and居 holds self and others accountable
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Requirements
- 4+ years of experience in Software/SaaS or Financial Tech sales, with a track record of consistent quota achievement
- Preference for C-Suite engagement, especially in Emerging Tech, Digital Economy, and Global Organizations
- Demonstrated ability to close large-scale solutions, boosting adoption and usage of technology within existing customer bases
- Skills in cross-functional collaboration to develop and execute customer success strategies
- Strong drive to hit aggressive targets with equal passion for customer success
- Ability to travel up to 25% for relationship nurturing and account management
- Bachelor’s degree preferred in Finance, Economics, or Accounting (consulting background a plus)
Working Conditions
This is a hybrid role requiring:
- In-office presence on Mondays, Tuesdays, and Thursdays
Why Join Tipalti?
Tipalti drives global growth through a metrics and performance-driven sales organisation. Whether as an Account Executive, Sales Development Representative, or Solutions Consultant, you’ll contribute to a collaborative culture focused on shared goals, supported by resources to learn and grow via the Tipalti Academy.
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Our Mission
"Elevate how finance teams operate in the global economy"
- Our mission is to accelerate and simplify global business transactions, helping enterprises scale faster and smarter
- AI-powered platform automating complex finance operations
Our clients include high-growth businesses such as Amazon Twitch, GoDaddy, Roku, WordPress.com, and ZipRecruiter. With a 99% customer retention rate, Tipalti thrives on trust, reliability, and innovation—always representing our brand through the slogan: "Tipalti means we handled it."
Values & Equity
Tipalti champions inclusive teams, actively recruiting diverse candidates from underrepresented groups. We uphold an equitable Talent Acquisition process, free from discrimination.
Accommodations
If you require reasonable adjustments during recruitment (e.g., alternate formats, meeting accommodations), please contact: hr@tipalti.com
AI & Privacy
AI Use
We utilise AI for resume screening, skills assessment, and candidate matching. You have the right to request human review of automated decisions. For details on data usage, see: Job Candidate Privacy Notice.
Privacy
Tipalti protects job applicants’ privacy interests. Full details in: Job Candidate Privacy Notice.
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