EMBS Talent Group
Strategic Account Manager - Retail & Technology
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Strategic Account Manager - Retail & Technology
Hybrid - London base, with UK travel as needed
We’re partnering with a global technology services organisation looking for a Strategic Account Manager to take ownership of some of their most valuable enterprise clients. This is a senior role, ideal for someone who enjoys being at the heart of client strategy - driving growth, nurturing long-term partnerships, and aligning technology with business outcomes.
You’ll be managing a portfolio currently worth around £3–4 million, with scope to grow it to £10 million+, working closely with senior stakeholders across complex, multi-layered organisations.
What you’ll be doing
- Leading strategic relationships with key enterprise clients, acting as their trusted advisor.
- Developing account strategies that align technology solutions with clients’ wider business goals.
- Identifying opportunities for growth within existing accounts and leading the full sales cycle.
- Collaborating with delivery and technical teams to ensure service excellence and client success.
- Creating and executing account plans, managing performance metrics, and ensuring profitable delivery.
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What we’re looking for
- 5+ years’ experience in account management or sales (ideally within IT, consulting, or tech services).
- 3+ years working in a service-based environment.
- A background in a service company or consultancy.
- Proven success managing portfolios of £8–10 million.
- Strong commercial mindset and ability to navigate large, complex organisations.
- Confident engaging at C-suite level and aligning tech strategy with business outcomes.
- Experience working with Retail clients and supporting them through technology-led solutions.
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The opportunity
You’ll join a high-performing team where you’ll have autonomy, trust, and the chance to make a real commercial impact. If you thrive in a role that blends strategic thinking with hands-on relationship management, this is a fantastic next step.
UK-based applicants only - you’ll need to be able to visit client offices in London regularly, with travel across the UK as required.
Interested? Apply here today!
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