Great Ormond Street Hospital Charity
Strategic Communications Officer
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Application Deadline: 21 August 2026
Department: Marketing & Communications
Location: Great Ormond Street Hospital Children's Charity
Compensation: £34,729 / year
Description
The Strategic Communications Officer plays a key role in the delivery of GOSH Charity’s Strategic Communications function, supporting the creation of clear, engaging and high-quality communications for colleagues and key stakeholder audiences.
This is a hands-on content and coordination role. You will create and shape compelling multi-channel content that brings our organisational priorities, culture and impact to life across internal and stakeholder communications.
Working closely with the Strategic Communications Manager, you will support the delivery of flagship communications outputs, including leadership communications, stakeholder updates and the Annual Report, ensuring content is accurate, well-structured and delivered to a high standard.
You will take a proactive, collaborative approach, using strong writing and organisational skills to support the smooth running of communications activity, maintain high-quality outputs and contribute to continuous improvement across the team.
Key Responsibilities
Content creation and delivery
- Create clear, engaging and accessible content across a range of internal and stakeholder channels including our intranet, monthly newsletters, targeted emails, digital screens, posters and events
- Write and edit compelling stories and updates by interviewing colleagues and shaping complex or rough inputs into high-quality content
- Create simple visual and video assets (using Canva or equivalent) to enhance communications
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Stakeholder communications support
- Support the delivery of communications to Trustees, volunteers and key donors by adapting internal content into clear, concise and engaging updates
- Maintain a tracker of stakeholder communications, ensuring outputs are timely, accurate and aligned
- Support the preparation of content for leadership and stakeholder communications
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Annual Report and major outputs
- Support the production of the charity’s Annual Report by coordinating content, managing timelines and ensuring drafts are ready for review
- Work with colleagues across teams to gather and organise content for major communications outputs
Channel management and optimisation
- Maintain and update internal communications channels (e.g. intranet pages), ensuring content is accurate, accessible and well structured
- Support the delivery of email newsletters and internal communications campaigns
- Gather and analyse performance data to support the evaluation and improvement of communications activity
Planning, coordination and events
- Support the planning and delivery of internal events including Town Halls, webinars, Q&A sessions and all-staff conferences
- Coordinate communications activity by supporting scheduling, deadlines and content planning
Skills, Knowledge & Expertise
- Creating and delivering communications across a range of channels, including digital and face-to-face formats
- Experience of writing and editing content for different audiences, including turning complex or technical information into clear and engaging messaging
- Supporting delivery of communications for projects, campaigns or events
- Working with multiple stakeholders to plan and deliver communications activity
- Experience of coordinating content, timelines or communications outputs
- Understanding of communications principles, including internal and stakeholder communications
- Awareness of how to adapt messaging for different audiences, including colleagues, trustees or supporters
- Working knowledge of digital communication tools (e.g. SharePoint, Teams, email platforms)
- Basic understanding of how communications contribute to organisational strategy and reputation
- Strong writing and editing skills, with the ability to produce clear, engaging and well-structured content
- Ability to translate complex information into simple, compelling messages
- Good organisational and planning skills, with the ability to manage multiple tasks and deadlines
- Strong attention to detail and commitment to high-quality outputs
- Ability to build effective working relationships with colleagues at all levels
- Confident communication skills, both written and verbal
- Proactive and collaborative approach, with a willingness to learn and improve
- Ability to use basic design and content tools (e.g. Canva, simple video editing)
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