G4S
Strategic Credit Controller
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What We Can Offer You
Location: The role will be based at our Worksop Office S81 7QF with some flexibility for working from home. You will be required to attend the office a minimum of 2 days per week.
About The Role And Team
Your responsibilities will include:
- Monitor and review performance of the Offshore Cash Allocation team, processes, and seek ways to improve service and delivery without impacting on controls
- Be responsible for allocation of work and resource planning within the team
- Support internal and external audit when required
- Ensure effectiveness and efficiency across multiple ERP’s whilst professionally liaising with third party providers.
- Effective management, clear communication and professional liaison with members of the immediate team and wider department.
- Drive KLI’s and SLA’s within the offshore team across all BU’s with a view to following process to achieve P&L benefit where viable.
- Promote a culture of and efficiency within the offshore team whilst being able to challenge current ways of working, propose and manage implementation of tangible business improvements
- Be a point of escalation for internal stakeholders
- Ensure all corporate policies, standards and agreed Finance processes are adhered to by the team, rectifying any non-conformances as appropriate
- Collaborate with other operational teams to proactively look for ways to reduce handoffs and costs and overall improve customer satisfaction
- Deliver induction and on-going training for all staff in the Cash Allocation team
- Actively promote equality, diversity and inclusion with the Credit Control & Billing team
- Lead the team in a manner consistent with G4S principles
Essential Requirements
What we're looking for:
- Financial Systems Expertise: Demonstrable understanding of core accounting systems, including SAP and/or other Finance platforms, and their interactions with Accounts Receivable ledgers.
- Team Leadership & Performance Management: Proven experience in leading teams to deliver against Service Level Agreements (SLAs) and achieve critical business objectives.
- Complex Reconciliation Mastery: A track record of successfully completing and resolving intricate financial reconciliations.
- Proficiency in Microsoft Office Suite: Expert command of MS Excel, MS Word, and MS PowerPoint for reporting and communication.
- High-Volume Operational Experience: Ability to thrive and deliver results within a busy, fast-paced Customer Service or Finance environment.
- Strong Communication & Numeracy: Excellent verbal and written communication skills combined with strong numeracy for precise financial reporting.
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Desirable Skills
- Service Excellence: Should possess the drive to deliver a high-quality service to help promote the Financial Shared Service Centre.
- Analytical Accuracy: Excellent attention to detail required to resolve complex reconciliation issues.
- Leadership & Motivation: Ability to motivate a team to deliver against agreed service levels.
- Team Collaboration: A dedicated team player willing to help, support, and encourage colleagues.
- Time Management: Strong organizational skills to ensure own and team targets are prioritized effectively.
- Resilience: Ability to keep calm under pressure and maintain morale within the team.
- Professional Confidence: Have the confidence to question and challenge processes when required.
The successful candidate will be required to provide original documentation for detailed screening and vetting processes. These documents may include your passport, driver’s license, utility bill (dated in the last 3 months), HMRC letter, original bank statements, an original payslip, your birth certificate, or a valid share code.
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In 2021, G4S, a London-based global security company, was acquired by Allied Universal®, a leading security and facility services company that provides proactive security services and cutting-edge smart technology to deliver tailored, integrated security solutions. This acquisition expanded Allied Universal’s footprint and infrastructure on a global and local level. Through a global workforce of approximately 800,000 people*, we leverage best practices in communities all over the world. With revenue of approximately $20 billion, we have the resources to deploy efficient processes and systems to help deliver our promise locally: keeping people safe so our communities can thrive. In the UK, we have an extensive network of offices and more than 32,000 employees to support our local communities and customers. We believe there is no greater purpose than serving and safeguarding customers, communities and people in today’s world. Allied Universal is There for you™. For more information, please visit www.g4s.com or www.aus.com. *Total workforce includes employees and subcontractors.
G4S Regional Management (UK&I) Limited is committed to creating a diverse and inclusive environment where all employees feel respected and able to give their best and is proud to be an equal opportunity and Disability Confident employer.
We welcome the unique contributions that you can bring in terms of age, ethnicity, race, sex, gender identity and expression, nation of origin, religion, disability, sexual orientation and beliefs. If you require any reasonable adjustments during the hiring process, please do not hesitate to contact us. If this opportunity is of interest then we want to hear from you. Please click the “Apply Now” button to submit your formal application.
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