Hunter & Co. Recruitment
Strategic Operations Lead
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Chief of Staff / Strategic Operations Lead
Location: Hybrid / Bristol
Type: Full-time, permanent
Salary: Up to £80,000 per annum + benefits
We’re supporting a growing global digital health and technology business that partners with organisations across healthcare, life sciences, pharma and biotech to build AI and data-driven products that solve real-world challenges.
They are now looking for a Chief of Staff / Strategic Operations Lead to work closely with the CEO and senior leadership team. This is not an EA or admin-led Chief of Staff role. It is a hands-on strategic operations position for someone who can bring structure, pace and accountability across a fast-moving business.
The right person will help turn business priorities into clear action, unblock stalled initiatives, improve operating rhythm and make sure key decisions turn into measurable outcomes.
The Role
You’ll work across areas such as growth, recruitment, account management, delivery, product and internal operations. You’ll support the CEO and leadership team by creating clarity around priorities, ownership, milestones and follow-through. This would suit someone who enjoys stepping into ambiguity, diagnosing where things are stuck and helping a leadership team move faster.
What You’ll Be Doing
- Helping the CEO translate strategic ideas into clear objectives, owners, milestones and decision points
- Reducing operational drag by identifying what can be delegated, redesigned or simplified
- Supporting prioritisation across competing business initiatives
- Owning leadership meeting follow-up and ensuring actions have clear owners and deadlines
- Taking ownership of cross-functional projects that need structure, momentum and follow-through
- Diagnosing why projects are stuck, whether due to capacity, ownership, dependencies or shifting priorities
- Building simple operating rhythms, trackers and review processes to improve visibility and accountability
- Supporting growth, recruitment, delivery, product and internal initiatives by identifying risks and next steps
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What Good Looks Like
- The CEO has more protected time for high-value commercial and strategic work
- Leadership priorities are focused, visible and measurable
- Stalled initiatives are diagnosed, restructured and moved forward
- Cross-functional decisions are properly followed through
- Teams have clearer ownership, accountability and visibility
- The business spends less time discussing blockers and more time resolving them
What We’re Looking For
- Experience in a Chief of Staff, Strategic Operations, Business Operations, Founder’s Associate, Strategic Projects, Programme Management or similar role
- Experience working directly with founders, CEOs or senior leadership teams
- Confidence operating across multiple business areas rather than one narrow function
- Experience creating structure in fast-moving, ambiguous or scaling environments
- Strong commercial judgement and the ability to understand what matters most to the business
- Excellent organisation, communication and stakeholder management skills
- Someone action-oriented, practical and comfortable constructively challenging priorities
- Strong ownership and follow-through
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Bonus Points
- Experience with OKRs, operating rhythms, project trackers, CRM processes, reporting dashboards or leadership decision logs
- Exposure to growth, recruitment, delivery, operations or product teams
- Background in a startup, scaleup, consultancy, SaaS, healthcare, life sciences or technology business
Why Apply?
This is a newly created role with real scope to shape how the business operates. You’ll work closely with the CEO and senior leadership team, helping create the structure, rhythm and accountability needed for the next stage of growth.
If you enjoy turning strategy into action, creating order from ambiguity and helping senior teams move faster, we’d love to hear from you.
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