FIRE Strategic Performance Manager | 11168 | Permanent Contract | 37 hours per week | £45,268 to £49,818 per annum (Scale K) | Wymondham / Hybrid working

Norfolk Fire and Rescue Services (NFRS) is seeking a Strategic Performance Manager to drive forward performance reporting and programme tracking across the organisation.

The role would best suit someone with skills in analytics, enthusiasm for engaging with people and a proactive approach to seeking out challenges and proposing solutions.

The role requires a good understanding of the operational context of Fire and Rescue Services.

Role Overview

The Strategic Performance Manager will set and guide the strategic direction of performance reporting, ensuring that all statutory, National Fire Chiefs Council (NFCC), and performance assurance requirements are met.

Key Responsibilities

• Review and coordinate improvements in data capture, storage, and presentation
• Provide direction to the Fire Intelligence Unit and staff within the Norfolk County Council Insight & Analytics (I&A) team to develop reports
• Work closely with the I&A lead to ensure resources are allocated effectively to meet these requirements
• Liaise with managers across the organisation to scope and plan future report development
• Consider how productivity and efficiency improvements can be delivered through expanded performance and activity tracking tools and behaviours
• Create business cases for change as needed

To arrange an informal discussion or for further details on the role, please contact Harriet Birchall at harriet.birchall@norfolk.gov.uk.

Benefits

• Competitive salary
• Generous holiday entitlement
• Health and Wellbeing services including fast-track physiotherapy and a free counselling service
• Flexible working opportunities including flexi-time, part-time, remote, and hybrid working – dependent on your job role and business need.
• Financial benefits such as:
  • 'Norfolk Rewards' our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out. https://norfolk.rewardgateway.co.uk/Authentication/Start
  • A Blue Light card https://www.bluelightcard.co.uk/
  • Relocation expenses (where applicable)
  • An advance of your expenses if you travel for work
  • Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments, and dependants’ pensions
  • Tax-efficient ways of getting extra pension and new bikes
  • Access to our tax-efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)
  • A payment if you refer someone you know to a hard to fill job