Director Expectations

• Function Management: To manage a business function, providing significant input to function-wide strategic initiatives. Contribute to and influence policy and procedures for the function and plan, manage, and consult on multiple complex and critical strategic projects, which may be business-wide.
• Team Leadership: They manage the direction of a large team or sub-function, leading other people managers, and embedding a performance culture aligned to the values of the business. Or for an individual contributor, they lead organization-wide projects and act as a deep technical expert and thought leader, identifying new ways of working and collaborating cross-functionally. They will train, guide, and coach less experienced specialists and provide information affecting long-term profits, organizational risks, and strategic decisions.
• Expert Advice: Provide expert advice to senior functional management and committees to influence decisions made outside of the own function, offering significant input to function-wide strategic initiatives.
• Resourcing and Policy: Manage, coordinate, and enable resourcing, budgeting, and policy creation for a significant sub-function.
• Policy Compliance: Escalates breaches of policies/procedure appropriately.
• Compliance and Regulations: Foster and guide compliance, ensuring regulations are observed, that relevant processes are in place to facilitate adherence.
• External Environment: Focus on the external environment, regulators, or advocacy groups to both monitor and influence on behalf of Barclays, when appropriate.
• Knowledge and Insight: Demonstrate extensive knowledge of how the function integrates with the business division/Group to achieve the overall business objectives. Maintain broad and comprehensive knowledge of industry theories and practices within the own discipline alongside up-to-date relevant sector/functional knowledge, and insight into external market developments/initiatives.
• Analytical Skills: Use interpretative thinking and advanced analytical skills to solve problems and design solutions in often complex/sensitive situations.
• Decision-Making: Exercise management authority to make significant decisions and certain strategic decisions or recommendations within the own area.
• Stakeholder Influence: Negotiate with and influence stakeholders at a senior level both internally and externally.
• Principal Contact: Act as the principal contact point for key clients and counterparts in other functions/business divisions.
• Spokesperson: Mandated as a spokesperson for the function and business division.

Leadership and Values

• LEAD Behaviors: All Senior Leaders are expected to demonstrate a clear set of leadership behaviors to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviors are:

  • L – Listen and be authentic
  • E – Energise and inspire
  • A – Align across the enterprise
  • D – Develop others

• Barclays Values: All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge, and Drive – the operating manual for how we behave.

Governance and Performance

• Business Governance: Owns and governs end-to-end business governance frameworks, ensuring robust structures, controls, and disciplines are in place to support strategic decision-making, regulatory adherence, and effective delivery across both strategic and BAU activities.
• Executive Interface: Acts as the primary interface between executive leadership and cross-functional teams, translating senior priorities into clear, executable plans while driving alignment, accountability, and timely delivery across stakeholders.
• Governance Forums: Leads governance forums and decision-making processes, ensuring high-quality briefing materials, clear actions, and disciplined follow-through, with consistent oversight of risks, dependencies, and performance against agreed objectives.
• Insight Generation: Transforms complex business, financial, and operational data into concise, actionable insights, enabling informed decision-making at executive level and ensuring clear visibility of performance, risks, and opportunities.
• Team Development: Builds, leads, and develops a high-performing, engaged team, fostering a positive, inclusive, and outcome-driven culture. Drives capability development, collaboration, and accountability, ensuring teams are motivated, aligned to strategic priorities, and equipped to deliver both transformation and BAU objectives effectively.