University of Staffordshire Business Engagement
STU116-26 - Service User and Carer Officer
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Service User and Carer Officer
Location: Stoke Campus
Salary: £33,951 to £38,784 Per Annum Pro Rata
Hours: Permanent Part Time 22.5 Hours
Release Date: Tuesday 18 August 2026
Closing Date: Monday 07 September 2026
Interview Date: Wednesday 30 September 2026
Reference: STU116-26
About The Role
At University of Staffordshire, delivering an outstanding student experience is at the heart of everything we do. We're looking for an enthusiastic and organised individual to coordinate and develop our network of Service Users, Carers and Simulated/Standardised Patients, ensuring their valuable lived experience helps shape the education of future health and social care professionals.
Working closely with colleagues across the School of Health, Education, Policing and Sciences, you will manage recruitment, onboarding, engagement activities and work allocation, ensuring Service User and Carer involvement meets programme requirements and enhances student learning.
This is a rewarding opportunity for someone who is passionate about meaningful engagement, partnership working and making a positive impact on professional education.
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Main Responsibilities
- Coordinate the recruitment, onboarding and ongoing engagement of Service Users, Carers and Simulated/Standardised Patients.
- Act as the first point of contact, providing advice, support and guidance to members.
- Work with academic colleagues to understand engagement needs and match opportunities to the most appropriate individuals.
- Coordinate engagement activities, training, events and annual review processes.
- Monitor participation, approve payments and produce reports to support service evaluation and continuous improvement.
Our Commitment to Inclusion
We welcome applications from all backgrounds and are committed to creating a diverse and inclusive workplace where everyone can thrive.
Contact for Informal Discussion
Anna Richards, Service User and Carer Officer
T: 01782 292796
E: Anna.Richards@staffs.ac.uk
Further Details
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Useful Links
In return for your contributions to the work of our University, you'll be based from one of our industry leading campuses, enjoying a range of benefits exclusive to members of our community and contributing to our vision, value and culture. Before you apply, take an opportunity to learn more about us by visiting the links above.
Our Commitment to Inclusion
Staffordshire University is committed to promoting and enabling a positive culture where staff, students and visitors are confident to be their authentic selves. We focus on inclusion as a way to ensure equality of opportunity for all our people and to demonstrate our commitment to Equality, Diversity and Human Rights.
We promote applications from all sections of the community, regardless of background, belief or identity, recognising the benefits a diverse organisation can bring for the University.
We particularly encourage applications from Black, Asian and Minority Ethnic (BAME) people, who are currently under-represented in the University workforce.
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