An exciting new opportunity to join Solent University’s Student Success Team

To provide effective leadership and management expertise in student casework and project management.

About the Role

The Student Success Directorate supports students through every step of their journey, working with colleagues in Schools and other professional services teams to empower our students to achieve their potential. We support student retention and success through the delivery of personalised support, employability, and wellbeing services, and working with Solent Students’ Union to ensure our students’ voices are heard and their needs are met, resulting in improved student satisfaction and graduate outcomes.

Responsibilities

As Student Casework & Project Manager you will:

• Develop and implement effective processes for managing complex, and often critical student casework
• Improve data quality and management and reporting for Student Success
• Respond to and adopt the student-related best practice and compliance requirements set out by statutory and regulatory bodies such as the Office for Students (OfS), Universities UK (UUK), Office of the Independent Adjudicator (OIA) and AdvanceHE
• Lead, manage and oversee the mental health team and the casework relating to students whose fitness to study is of significant concern
• Review and evaluate all relevant evidence and draft relevant paperwork, which will include clinical, legal and regulatory matters and considering options and risks for the student and the University community
• Lead on proactive interventions to support student wellbeing by designing and delivering training for staff and students that empowers students to manage their mental health and wellbeing, integrating practices into the curriculum, and tailoring training sessions for diverse student groups