Benefits

• Regular, consistent hours throughout the academic year.
• The opportunity to experience working as part of a professional team, office-based and on-campus working, event management, and external engagement work.
• Access to employers, skills workshops, careers experts and employability resources.
• Experience and support to build your confidence and networking skills.

Main duties

• Act as an ambassador for the service, demonstrating the professionalism, expertise and friendliness of Careers Network to students, employers and staff.
• Represent Careers Network at employer events, including meeting employers and registering students, providing a high quality first-line customer service experience.
• Support with the administration and operational delivery of careers fairs: setting up stands; meeting, directing and assisting employers; registering students.
• Interpret labour market information and conduct primary research through employer interviews and use these insights to write clear and engaging articles for students and employers.
• Action Careers Connect vacancy and organisation approvals using the Careers Network approvals and due diligence processes.
• Collaborate with the Student Engagement Manager and Student Communications Assistants to create employer-focused social media, video and podcast content.
• Assist the Employer Team with organisation and general administrative office duties, such as data entry, preparing signage and materials.
• Assist with the maintenance of employer contact databases ensuring that the information we hold is accurate and kept up to date.
• Other duties and ad-hoc tasks supporting projects for the Employer Relations Team

Required knowledge, skills, qualifications & experience

• A current student at the University of Birmingham (any level of study or degree discipline) through the academic year 2026/27.
• Demonstrable interest in and understanding of issues around careers and employability, and/or your personal and professional development.
• Excellent written and oral communication, with the ability to adapt to different groups.
• Confidence in researching topics and writing short articles that summarise key insights for students and employers, with the ability to use Generative AI tools as a research aid.
• Demonstrable experience of professionalism, providing excellent customer service / support, and confidence in speaking to customers and students on a one-to-one basis.
• Strong attention to detail, organisation and time-management skills.
• Digital literacy and adaptability, and ability to use MS Office / MS 365 programmes.
• Strong interpersonal skills, tact and diplomacy, with enthusiasm to engage others.
• Understanding of marketing a product or service, content creation and social media.
• Flexibility in switching between both creative and administrative tasks.
• A positive, teamwork, enthusiastic, flexible and problem-solving approach to working.
• Commitment to the working hours and contract duration.

Further details

The working pattern for this role will be 5 hours per week, Monday to Friday mainly, with up to 6 weekends a year for Welcome, Open Days and Offer-holder Visit Days.

Interviews are expected to take place between Monday 17th and Friday 28th August 2026.

Shortlisted candidates will be sent a short, written task to complete ahead of interview.

We can interview candidates in person or via video call – when prompted in the online application form, please outline your available date(s) and preferred format(s) to attend interview.

The University of Birmingham restricts all students to working up to 20 hours per week during term time for a maximum of 13 consecutive weeks. If your application is successful and your course does not follow the usual academic term timetable (e.g. PGT, PGR or PhD student), you and your supervisor must formally agree vacation periods if this role exceeds 20 hours per week. In addition to this, please be aware if you are an international student you will be required to apply to the Registry for the appropriate authorised absence.

You are only eligible to apply to this role if you are a current University of Birmingham student. If you are not a University of Birmingham student your application will not be considered.

To work you will need to carry out a right to work check. These checks will need to be completed prior to work commencing.

Regarding the use of AI in applications, we review hundreds of applications and shortlist candidates based on their unique perspective, motivations and potential. Cover letters generated through, or edited by, AI tools (e.g. ChatGPT or CoPilot) are easy to identify. They produce generic answers and will not score highly enough to progress. You may use AI tools for research, but all written content in your application must be your own work. Authenticity and originality are key to standing out in this process.

Due to the high volume of applications we receive, we’re unable to contact all applicants individually. You can check the progress of your application by logging into the Worklink jobs portal using the same email address you used to apply. If you haven’t heard back within six weeks of the closing date, please assume your application has been unsuccessful.