Main duties

You will be managed by a member of the College of Arts and Law Marketing and Recruitment Team, who will direct your work and priorities. Types of activity may include:

• Assisting with Open Days
  • Saturday 10 October 2026
  • Saturday 14 November 2026
  • Friday 25 June 2027
  • Saturday 26 June 2027
• Assisting with Offer-holder Visit Days:
  • Saturday 13 February 2027
  • Saturday 6 March 2027
  • Saturday 20 March 2027
  • Saturday 17 April 2027
• Assisting with online international offer-holder activity:
  • W/C 5 April 2027
• Offering friendly and informative advice and knowledge to future students, their carers and teachers, including at drop-in stands on Open days and Offer-holder Visit Days and Outreach events.
• Preparing and delivering engaging presentations or participating in student panels around your student experience
• Leading engaging campus tours
• Assisting with the organisation and delivery of events, including overseeing setup and pack down, registration sessions, academic activities and ad-hoc enquiries
• Creating engaging student life blog and vlog content
• Engaging with future students on social media platforms
• Representing the student body and voice for the College of Arts and Law marketing and recruitment initiatives, feeding back on activities and contributing ideas to promote the University of Birmingham

Benefits:

• Gain experience and confidence in dealing with people from a wide range of diverse backgrounds
• Develop a range of skills and experiences for your CV, including evidence of effective teamwork, leadership, communication and public speaking
• Receive a comprehensive package of training sessions
• Earn points towards the Birmingham Award
• Gain a reference for future vacation/graduation work

Required knowledge, skills, qualifications & experience

• Successful candidates must be current undergraduate students studying a College of Arts and Law subject, including students commencing their studies in September 2026
• Ideally able to offer a minimum 2 year commitment to being an ambassador – students are hired with the intention of renewing the contract every academic year until graduation
• Enthusiasm for the University, the College and your area of study
• A good knowledge (or willingness to gain knowledge) of the University, campus and its student support services
• A good level of English language is required in both written and verbal communication
• A professional approach to work, including being able to represent the University and its brand consistently and appropriately
• Reliable, punctual, organised and conscientious
• Customer service skills, including the ability to stay calm, friendly and helpful when interacting with people and under pressure
• The ability to take initiative and resolve problems when needed
• Confident and comfortable appearing on camera (where applicable)

Further details

• In applications please focus effort into the following question: 'Please provide your reasons for applying for this role, skills, experience, and other interests and activities as appropriate to the post for which you are applying.' Use this as an opportunity to highlight how you can fulfil the main duties and person specification of the role.
• This position does not guarantee a regular number of hours per week. The ad-hoc nature of the role is ideal for students looking for paid, on-campus work that fits around their studies and extra-curricular activities. The post is suitable for those who are looking for part-time work without the commitment of weekly fixed hours or those who already have a regular job and wish to supplement their income (please note, most students are restricted to working up-to 20 hours a week in term time).
• Working hours are variable depending on the number of positions available. Activities can take place Monday to Friday, as well as weekends and during University vacations.

For any informal queries, please contact Samantha Allen-Swingler (s.j.allen-swingler@bham.ac.uk)

The University of Birmingham restricts all students to working up to 20 hours per week during term time for a maximum of 13 consecutive weeks. If your application is successful and your course does not follow the usual academic term timetable (e.g. PGT, PGR or PhD student), you and your supervisor must formally agree vacation periods if this role exceeds 20 hours per week. In addition to this, please be aware if you are an international student you will be required to apply to the Registry for the appropriate authorised absence.

You are only eligible to apply to this role if you are a current University of Birmingham student. If you are not a University of Birmingham student your application will not be considered.

To work you will need to carry out a right to work check. These checks will need to be completed prior to work commencing.

Regarding the use of AI in applications, we review hundreds of applications and shortlist candidates based on their unique perspective, motivations and potential. Cover letters generated through, or edited by, AI tools (e.g. ChatGPT or CoPilot) are easy to identify. They produce generic answers and will not score highly enough to progress. You may use AI tools for research, but all written content in your application must be your own work. Authenticity and originality are key to standing out in this process.

Due to the high volume of applications we receive, we’re unable to contact all applicants individually. You can check the progress of your application by logging into the Worklink jobs portal using the same email address you used to apply. If you haven’t heard back within six weeks of the closing date, please assume your application has been unsuccessful.