Required Knowledge, Skills, Qualifications, Experience

• Keen interest in current social media trends, as well as experience in the production of content for a variety of platforms.
• A clear and demonstrable understanding about the nature of the diverse student community at the University of Birmingham; showing an awareness of our student demographics and understanding of the requirements of the student community at the University of Birmingham.
• Positive attitude and approach to achieving results (finding and using relevant learning opportunities to improve results).
• Knowledge of emerging social media trends and experience of utilizing these channels within a communications or marketing role.
• Ideally experience of graphical design packages and associated technologies (e.g., Canva).
• Experience of using Microsoft Teams to manage and prioritise work.
• Experience of video production and editing using platforms such as CapCut.
• Experience of copywriting, proofreading, and content editing.
• Excellent interpersonal, organisational, spoken, and written communication skills to deal effectively, confidently, and appropriately with students and staff at all levels.
• Ability to prioritise workload and anticipate problems, to progress work thoroughly and reliably sometimes under pressure and to tight deadlines.
• High levels of attention to detail.
• An effective team player who can demonstrate that they have not only worked successfully as part of a team, but that they are able to self-direct workload and priorities.
• Calm and focused under pressure.
• An understanding of the University aims and objectives.

N.B. The broad variety of roles available means that candidates do not require all the above experience/qualities, rather fitting to one or more areas of the roles

Our Shared Values

Each professional services area will outline how the values apply in their area and the behaviours expected from colleagues to ensure we embed them in everything we do.

Ambitious

We are confident in the University of Birmingham and project this globally. We are focused on our goals, are clear about our strengths, and pursue our own direction. We are bold and take intelligent risks.

Innovative

We enjoy being the first to do things. Inspired by our Birmingham heritage, we are resourceful, creative, grounded, and practical, and seek to make a real and positive difference to the world around us.

Open

We welcome colleagues, collaborators, and students from across the world to work and study with us. We are committed to academic freedom, freedom of speech, and equality of opportunity for all. We expect everyone to act with sensitivity, respect, and fairness.

Collaborative

The major challenges facing our city, nation, and the world cannot be solved if we act alone. We enhance our research and education by pursuing creative partnerships within and beyond the University.

Responsible

We operate with transparency, trust, and respect. We value our role as an anchor institution for Birmingham. We strive to be an excellent employer, to reduce inequalities in access to education, and to place sustainability at the heart of our work.