What you'll gain:

• Valuable skills: Gain practical experience of content creation, stakeholder engagement, event management and student support to develop strong skills.
• Real impact: Help fellow students to confidently own their employability journeys.
• Work schedule: Agree a pattern that works around your role, studies and activities.

Main duties

Representation, Guidance and Collaboration:

• Act as an ambassador and source of student insight for Careers Network.
• Develop knowledge of the support, resources and opportunities offered by Careers Network to appropriately guide students at all levels and boost their career-readiness.
• Understand our students’ key employability questions, skills, needs and challenges.
• Work with the Student Experience Manager and wider Student Engagement Team to develop and implement ways to better engage our students in person.
• Observe and feedback on relevant workshops delivered by colleagues across CN.

Careers Corner:

• Be a first point of contact at our information hub in Main Library. Speak with and help a range of students to understand their needs and how CN can support them.
• Guide students around our webpages, digital resources, programme information, work experience opportunities, fairs and events, and employability sessions.
• Keep a digital record of students interacted with and queries raised.
• Contribute to idea-generation for making the most of the space available to CN.

Events and Activities:

• Engage with students, staff and external guests at CN stands and out on campus.
• Help teams with the physical setup and delivery of flagship / ‘open to all’ events, including Careers Fairs, Open Days, UoB Xtra activities, and ad hoc outreach.
• Welcome and direct guests, record attendance, help facilitate activities and Q&As.
• Support the Student Communications Assistants with live social media content.

As part of the SEA role, post-holders can have a specialism. If you feel that you could contribute to any of the below themes, please reflect this in your application statement.

Postgraduate Support:

• Support the PGR Careers Advisor with the collation of existing careers content for monthly newsletters aimed at PhD and other research-level students across UoB.
• Support the PGT Careers Advisor with the collation of existing careers content for monthly newsletters aimed at Masters students across UoB.
• Deliver short presentations (5-10 minutes) about Careers Network to PGT and PGR.

International Support:

• Work with the Head of International External Engagement to identify and plan ways to engage and reach international students.
• Liaise with the Student Communications Assistants to create video and digital content for social media posts aimed at our Chinese students.
• Support skills sessions, employer talks, alumni panels and other events aimed at our international students.
• Gather feedback from international students through formal and informal channels.

Programmes Support:

• Promote our programmes and work experience opportunities, including Birmingham Award, Mentoring and B-Experienced.
• Support at information sessions and events; help facilitate discussions between our range of students.

Required knowledge, skills, qualifications & experience

Essential:

• A current student at the University of Birmingham (any level of study or degree discipline) through the academic year 2026/27.
• Demonstrable interest in and understanding of issues around careers and employability, and / or your personal and professional development.
• Excellent written and oral communication, with the ability to adapt to different groups.
• Strong interpersonal skills, with ability and enthusiasm to engage other students.
• Experience and confidence to deliver informational presentations to small and large groups, including diverse student and staff (academic or professional) audiences.
• Digital literacy and adaptability, and ability to use MS Office / MS 365 programmes.
• Excellent attention to detail, organisation and time-management skills.
• Evidence of use of initiative, creative thinking and of implementing creative ideas.
• A positive, teamwork, enthusiastic, flexible and problem-solving approach to working.
• Commitment to the working hours and contract duration.

Desirable:

• Ability to speak, read and write in Mandarin.
• Interest in social media content planning and creation.

Further details

The working pattern for this role will be 10 hours per week, Monday to Friday mainly, with up to 6 weekends a year for Welcome, Open Days and Offer-holder Visit Days.

Interviews are expected to take place between Monday 17th and Friday 28th August 2026. We can interview candidates in person or via video call – when prompted in the online application form, please outline your available date(s) and preferred format(s) to attend interview.

Key Dates and Activities:

• Training week of 14th September; regular duties from 28th September
• Flagship campaigns throughout the academic year
• Welcome Weekend and Week from 19th to 25th September
• Careers Fairs in October and February
• Open Days in autumn and summer; offer-holder days in spring
• UoB Xtra from Monday 7th to Friday 25th June 2027
• 2 x Open Days in late June 2027

The University of Birmingham restricts all students to working up to 20 hours per week during term time for a maximum of 13 consecutive weeks. If your application is successful and your course does not follow the usual academic term timetable (e.g. PGT, PGR or PhD student), you and your supervisor must formally agree vacation periods if this role exceeds 20 hours per week. In addition to this, please be aware if you are an international student you will be required to apply to the Registry for the appropriate authorized absence.

You are only eligible to apply to this role if you are a current University of Birmingham student. If you are not a University of Birmingham student your application will not be considered.

To work you will need to carry out a right to work check. These checks will need to be completed prior to work commencing.

Regarding the use of AI in applications, we review hundreds of applications and shortlist candidates based on their unique perspective, motivations and