The University of Sheffield
Student Engagement & Development Coordinator
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The University of Sheffield is a remarkable place to work. Our people are at the heart of everything we do. Their diverse backgrounds, abilities, and beliefs make Sheffield a world-class university.
We offer a fantastic range of benefits including a highly competitive annual leave entitlement (with the ability to purchase more), a generous pensions scheme, flexible working opportunities, a commitment to your development and wellbeing, a wide range of retail discounts, and much more. Find out more about our benefits and join us to become part of something special.
Overview
Are you looking for an exciting opportunity to make a positive impact in a diverse and vibrant student community? Look no further! The University of Sheffield is currently seeking a highly motivated and enthusiastic individual to join our team as a Student Engagement & Development Coordinator.
As a Student Engagement and Development Coordinator, you will play a crucial role in supporting and enhancing the experiences of student residents. You will use your team working abilities, and skills in marketing and communications to engage a diverse range of students, fostering a sense of community and providing valuable support throughout their time at the University.
Main Duties And Responsibilities
- Lead on implementation of Residence Life communication strategies, ensuring an integrated and holistic approach across the section. To include the development of articles and advertising/promotion of events and campaigns via webpages, newsletters, emails, and social media.
- Work collaboratively and creatively with the Student Engagement and Development Manager, The Engagement and Development Officer, and ACS Marketing, to analyse data and create reports and develop recommendations for service improvement in terms of marketing activities.
- Coordinate content for the Residence Life webpages, liaising with colleagues in Residence Life and across ACS, and implementing any in-cycle updates where needed.
- Work collaboratively with ACS Marketing to include attending regular Marketing team meetings.
- Maintain an up-to-date knowledge of best practice within the HE sector and develop new ideas by research, networking with other offices, and contributing to relevant working groups.
- Manage the allocation of student staff and coordinate rotas to ensure effective delivery of the programme, collaborating with Student Support Managers as required to monitor attendance and performance and ensure accurate payroll data.
- Represent Residence Life and the wider ACS department at relevant meetings and events, for example Open Days, Housing Fair, Activities Fair, Arrivals Weekend, etc.
- As a member of staff, you will be encouraged to make ethical and student-focused decisions in your role, embedding the ACS Vision, Mission, and Values into your working activities wherever possible.
- As a member of our Professional staff, you will be expected to demonstrate a commitment to the professional Shared Skills and Behaviours Framework.
- Carry out other duties, commensurate with the grade and remit of the post.
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Person Specification
Our diverse community of staff and students recognises the unique abilities, backgrounds, and beliefs of all. We foster a culture where everyone feels they belong and is respected. Even if your past experience doesn't match perfectly with this role's criteria, your contribution is valuable, and we encourage you to apply. Please ensure that you reference the application criteria in the application statement when you apply.
Criteria
Essential Or Desirable
| Criteria | Stage(s) assessed at | Description |
|---|---|---|
| Educated to A level standard (or equivalent qualifications/work experience) | Application | Experience of producing and delivering communications to a targeted audience, ideally with significant social media experience |
| Excellent IT skills, Microsoft Office, and Google Suite. Including relevant creative software packages (e.g. Illustrator, Publisher, Canva) | Interview/Application | Ability to effectively create and communicate reports to a range of stakeholders |
| Experience of CMS platforms and webpage maintenance | Interview/Application | Experience of developing and maintaining a network of relationships including external service providers |
| Excellent and efficient interpersonal, presentation, and communication skills including customer service | Interview/Application | Ability to use initiative, work independently, and operate flexibly to identify and implement alternative approaches and solutions when problems arise. |
| Able to learn quickly and be flexible, adapting to change | Interview/Application | Willingness to support the delivery of the programme as required, including hosting and delivering relevant events and activities (including families events with Under 18s) |
Further Information
- Grade: 5
- Salary: £27,319 - £31,236 per annum with potential progression to £33,951 per annum for sustained exceptional performance.
- Work arrangement: Full time (35 hours per week), 11-7 on site during academic term time, 9-5 on site during vacation periods. There will be some weekend commitments such as occasional Open Days and Arrivals Weekend.
- Duration: Permanent
- Line manager: Student Engagement & Development Officer
- Direct reports: A team of 8 Community Assistants
- Right to work in the UK: This role does not meet the criteria for Skilled Worker sponsorship under the UK Visa & Immigration points-based system. Information on alternative visa options is available on www.gov.uk.
Our website
https://sheffield.ac.uk/accommodation/residence-life
For informal enquiries about this job contact Claire Marriott, Residence Life Manager on claire.marriott@sheffield.ac.uk or on 0114 222 8966
Next steps in the recruitment process
The selection process will take place on 19th and/or 20th October 2026. This will consist of a candidate prepared presentation and an interview. We plan to let candidates know if they have progressed to the selection stage on the week commencing 12 October 2026. If you need any support, equipment, or adjustments to enable you to participate in any element of the recruitment process, you can contact Juile Rayner (j.m.rayner@sheffield.ac.uk).
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Our vision and strategic plan
We are the University of Sheffield. This is our vision: sheffield.ac.uk/vision (opens in new window).
What We Offer
- A minimum of 38 days annual leave including bank holiday and closure days (pro rata) with the ability to purchase more.
- Flexible working opportunities, including hybrid working for some roles.
- Generous pension scheme.
- A wide range of discounts and rewards on shopping, eating out, and travel.
- A variety of staff networks, providing opportunities for social interaction, peer support, and personal development (for example, Race Equality, LGBT+, Women’s, and Parent’s networks).
- Recognition Awards to reward staff who go above and beyond in their role.
- A commitment to your development access to learning and mentoring schemes; Professional Services Shared Skills Framework.
- A range of generous family-friendly policies, paid time off for parenting and caring emergencies, access to menopause support in the workplace, paid time off and support for fertility treatment, and more.
More details can be found on our benefits page: sheffield.ac.uk/jobs/benefits (opens in a new window).
We are a Disability Confident Leader. If you have a disability and meet the essential criteria for this job, you will be invited to take part in the next stage of the selection process.
Criminal record An enhanced/enhanced with barred lists DBS check will be needed for this role. More details on the checks can be found on the Government website: gov.uk/criminal-record-checks-apply-role (opens in a new window).
Possession of a criminal record is not an automatic bar to employment at the University of Sheffield. We recognise the value of steady employment in the rehabilitation process and examine each case in its own right. More information can be found on our Information for candidates page: sheffield.ac.uk/jobs/candidates (opens in a new window).
Closing Date: 05/10/2026
We are a research university with a global reputation for excellence. Our ideas and expertise change the world for the better, making a real difference to society. We know that when people come together with different views, approaches, and insights it can lead to richer, more creative and innovative teaching and research and the highest levels of student experience. Our University Vision outlines our commitment to building a diverse community of staff and students that recognises and values the abilities, backgrounds, beliefs, and ways of living for everyone.
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