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Student Engagement Officer
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This role is term-time, the salary will be pro-rata for hours worked.
About Us
The Sheffield College is a further and higher education institution dedicated to providing academic, vocational, and professional qualifications to approximately 13,000 young people and adults annually. Our mission is to transform lives through learning, advocating for inclusivity and diversity at every stage.
About the Role
The Sheffield College is a large, vibrant and diverse further education college and we are proud of how the college contributes to transforming lives through learning by meeting local skills needs.
This role is central to fostering a positive, disciplined, and supportive learning environment across all The Sheffield College campuses. Student Engagement Officer (SEO’S) will provide a highly visible, proactive presence, focusing on improving student attendance, positively engaging with behaviours, and ensuring the effective use of communal campus spaces.
The role is an important link between all academic, student experience and professional service teams. SEO’s will directly link with curriculum pastoral teams in regard to immediate and medium-term interventions with students. SEO’s will also have constant communication with the Duty Manager and security teams in regard to student behaviour. SEO’s will work directly with the Head of Student Engagement on long term strategies to improve student attendance, attitudes and behaviour on campus.
SEO’s will also work with external agencies and services who have links to student engagement and wellbeing so that they can offer support to students in communal spaces.
Main Responsibilities
- To provide relational practice with students at all The Sheffield College campuses
- To communicate on a daily basis with security and the Duty Manager in regard to student behaviour on campus
- Actively promote positive behaviours and attitudes around on all college campuses, to positively engage with inappropriate behaviours at the point of contact
- Daily management of social communal spaces including toilets and changing facilities
- To use youth mentoring and positive interaction methods whilst engaging students
- To link students who are absent or display poor behaviour back to their academies and student central teams via personal tutors (internal absenteeism, welfare ), Heads of Student Experience (poor behaviour and time outs), and Student Central (wider enrichment and external services).
- To signpost students towards activities that will enable the student(s) to extend their personal development and professional skills.
- To provide full presence in communal spaces on campus at all times
- To be part of the meet and greet team on the front reception at 8:30 to 9:30
- To undertake internal absenteeism and poor behaviours checks in key areas throughout the college day
- Ensuring that key areas have been checked (atrium, canteen, external locations).
- 1:15 to 4pm To repeat the internal absence and poor behaviours check.
- Regular engagement with students in regards to their attendance
- Escorting students to class if found to be absent and report absence to the academy personal tutor
- To monitor student behaviour on campus
- To engage with students who are displaying unacceptable behaviour in communal spaces and space such as toilets
- With the assistance of the Duty Manager to time out students who are warned three times of poor behaviour on campus.
- To report all poor behaviour of students to the Head of Student Experience of that academy.
- To ensure student engagement in attendance and behaviour is appropriately recorded.
- Contribute to and report against data
- To undertake tasks relating to the effective management and storage of documentation.
- These duties may be amended from time to time by the line manager in consultation with the post-holder
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From time-to-time these responsibilities may be reviewed so that they evolve as part of the college’s strategic growth and success. You may also be required to take on other tasks related to the job to support the College in the delivery of its strategic aims, without changing the role's main purpose.
Cross-college Responsibilities
- You may be required to participate in cross-college teams and working groups on key projects.
- You may need to attend relevant internal committees and groups. This could include preparing and presenting papers as required.
- You will act as a role model to colleagues, ensuring that the responsibilities of the post are carried out in line with the College’s FREDIE+ values and behaviours.
Student Related Responsibilities
- Anyone who has regular contact with children and young people in their day-to-day responsibilities must ensure they are safe. You will work with the Safeguarding Team, ensuring concerns regarding students/apprentices are shared in a timely, accurate manner.
- You will be involved in supporting college open days, supporting during the exam season, student enrolment and any other required events.
Other Responsibilities
All Staff Have a Responsibility To Ensure That The College Provides a Safe And Sustainable Environment For Students, Staff And Visitors. You Will Support This By
- Understanding and undertaking the specific responsibilities for their role as documented within the Health and Safety Policy and procedures.
- Ensure compliance with Data Protection Regulations.
- Ensure that environmental sustainability is a key consideration in the actions we take, working towards the college’s environmental strategy and net zero ambition.
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If you want to find out more about the role please contact Mark Hepworth, Director of Student Services - Mark.Hepworth@sheffcol.ac.uk
What We Can Offer You
As the successful candidate, you will be offered a salary of between £29,335 - £34,234 per annum (this will be pro-rata for hours worked) based upon a combination of the skills, knowledge and experience that you can bring to the role.
Our Benefits
- Enhanced Pension contributions scheme with SYPA
- Annual leave - 30 Days (222 hours) + 8 Bank Holidays (59.2 hours) - this includes a discretionary Christmas closure period
- Health and wellbeing, we offer
- Employee assistance programme through Bupa
- Occupational Health through PAM
- Free eye tests for VDU users
- Free Parking is available at the majority of our campuses
- Further information can be found on our Benefits and Career Development pages
Disability Confident
We are a Disability Confident employer and are committed to removing barriers for applicants with a disability during our recruitment process, upon appointment and as an employee. Please review our Recruitment Guidelines for Disabled Candidates which provides further information on reasonable adjustments and how the Disability Confident scheme works in practice. If you require any reasonable adjustments or any support at any point throughout the process, please contact jobs@sheffcol.ac.uk
Armed Forces Covenant
As part of our commitment through the Armed Forces Covenant, we’re pledged to support the Armed Forces Community. Recognising the value Personnel, Veterans and military families contribute to our community and country.
Safeguarding
We are an employer who is committed to safeguarding and promoting the welfare of students. Successful applicants will be required to have an enhanced DBS check and will be subject to safer recruiting procedures. Further details on our safer recruiting procedures, including the employment of ex-offenders can be found here - Safeguarding
Next Steps
To apply: Click apply online and follow the links to complete the online application. For queries regarding the application process, please contact the Recruitment Team at jobs@sheffcol.ac.uk
CVs are currently not accepted.
As a Leader in Diversity employer, we encourage applications from everyone and value diversity in our workforce.
Closing date: 14th August 2026
Please be aware – If we have a high number of applications, we may decide to close the vacancy earlier.
Where there are internal applicants at risk, these will be considered in the first instance.
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