Inclusion is a driving passion of our organization. We are committed to building a community where the thoughts and opinions of all team members are valued and contribute to our collective success, just as we build programs with the same focus. If you share our unwavering commitment to Inclusive Excellence and want to join a community that actively strives to improve in all that we do, IFSA is the place for you.

Learn more about IFSA at https://www.ifsa-butler.org/

In this position, your responsibilities would include:

• Coordinating and supporting pre-arrival webinars, welfare check-ins, excursions, co-curricular activities, and orientations.
• Conducting appreciative advising with students, including learning plan consultations, and regularly meeting with students to assess their experiences and help resolve problems
• Monitoring student's integration and well-being through regular communication and campus visits
• Supporting the planning and delivery of custom programs
• Supporting academic management of programs, including the course registration process, appreciative advising, and student learning plan consultations.
• Providing cover for the IFSA London Center’s reception desk as and when needed on a shift basis
• Helping to cultivate and model practices and behaviors that reflect IFSA’s organizational commitments of inclusive excellence, intercultural agility, individualized learning, and enduring impact
• Contributing to emergency response and student incident management based on established protocol, and participate in after-hours emergency phone rotation
• Having additional opportunities that may include: contributing to other IFSA site operations via remote work and working with other IFSA departments such as Student Engagement for pre-travel program advising.

Requirements, Work Experience, and Education

• One - two years of work experience; desired industries include study abroad, higher education, hospitality, tourism, non-profit.
• Contagious enthusiasm for IFSA’s mission, vision, and commitments.
• Strong time management and planning skills, with the ability to work independently to execute time-sensitive tasks and duties successfully.
• Strong attention to detail in creating internal and external documents and in managing program and administrative data.
• Success in engaging with and supporting students with diverse lived experiences, including students of color, students with mental and physical disabilities, first-generation college students, and LGBTQIA+ students.
• Flexibility and ability to adapt and thrive in ambiguous and changing situations and to shift focus and reprioritize work as needed.
• An ability to respond calmly and professionally to emergency situations
• General knowledge of the university system and student life in the UK
• Undergraduate degree preferred.
• The legal right to work in the UK.

We know there are great candidates who won’t check all of these boxes, and we also know you might bring important perspectives, experiences, and skills that we haven’t considered. If this describes you, please don’t hesitate to apply and tell us about yourself.

Physical and Work Environment

• Working on a computer, placing phone/video calls.
• Required to navigate and travel around the city and for excursions, potentially outdoors in the heat or cold
• Occasional travel around the city of London and outside London required.
• Occasional physical activities such as arranging chairs/tables in conference room settings.
• Ability to attend occasional meetings outside of local business hours, due to the global nature of our operations.

To Apply

To apply, please submit both a cover letter and a CV for this position via IFSA’s career page: https://www.ifsa-butler.org/connect-with-us/ifsa-job-openings/ In your cover letter, offer a compelling “Why” statement as to your suitability to the role using the job responsibilities and organizational commitments as a framework, including your motivations for applying, and where you see your strengths complementing the role.

Review of applications will begin immediately, and the position will remain open until filled.

IFSA is an equal opportunity employer, and our hiring process is inclusive of all genders and gender expressions, races and ethnicities, ages, religions and sexualities as well as veterans and people with disabilities.