Glasgow Clyde College
Student Information and Welfare Manager
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STUDENT INFORMATION AND WELFARE MANAGER
35 HOURS PER WEEK
CROSS CAMPUS
Glasgow Clyde College is an award-winning, forward-thinking institution recognised as The Herald Higher Education Institution of the Year, dedicated to transforming lives through education. We invest in our people through professional development and career growth opportunities, empowering staff to make a meaningful impact on learners and communities across Glasgow and beyond.
Our Student Experience team has an exciting opportunity within the Student Inclusion, Information and Welfare department. We are seeking an experienced and forward-thinking Student Information and Welfare Manager to lead the delivery of our Information & Welfare and Reception services, ensuring students receive high-quality information, advice and guidance throughout their learner journey.
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Key Responsibilities:
- Lead, manage and develop a dedicated team, creating an inclusive and collaborative culture.
- Deliver an outstanding, student-centred support service across the College.
- Drive service improvement and change using data, technology and innovative approaches.
- Build strong relationships with internal and external partners, including funding bodies, local authorities and support agencies.
- Support effective decision-making on complex student welfare, funding and support matters.
Role Requirements:
- Strong leadership, people management and operational skills.
- Experience of service improvement, change management and using digital tools to enhance services.
- Strong understanding of student support, information, advice and guidance within further and higher education.
- Excellent communication, problem-solving, negotiation and influencing skills.
- SCQF Level 9 (Degree or equivalent) or relevant skills and experience.
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In return, the College will enhance your skills with various training and development opportunities.
Full details of the skills and qualities required can be found on the job specification.
Any offer of employment will be subject to receiving a satisfactory Scheme Record through the Protection of Vulnerable Groups Scheme.
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