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Student Liaison Officer

Lowestoft
£21.3k – £22.1k/yr
Posted about 21 hours ago
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Job Description

Sunrise Academy
Address: Church Lane, Carlton Colville, Lowestoft, Suffolk NR33 8AX
Salary: £25,185 - £25,989 pro rata (£21,377 - £22,059 per annum)
Hours: Full time, 37 hours per week, 39 weeks per year
Contract: Permanent, required as soon as possible
Reference: 5338

Sunrise Academy are seeking a proactive and approachable Student Liaison Officer to join Eastern Education Group. In this key role, you will engage positively with students to promote a safe, inclusive, and respectful learning environment for all learners, including those with Special Educational Needs and Disabilities (SEND). You will be responsible for fostering positive behaviour, supporting student wellbeing, and responding calmly and effectively to any issues that arise on campus, at bus stops, or during break and lunchtimes, while demonstrating an understanding of the additional support needs some students may require.

  • Use de-escalation, restorative, and negotiation techniques to manage conflicts and support students in regulating their behaviour and emotions.
  • Monitor access to the site and work closely with staff, families, external agencies, local businesses, and the Police Community Support Officer to build strong relationships and a supportive environment, particularly for vulnerable and SEND students.
  • Produce accurate reports to record incidents, monitor wellbeing concerns, and support effective decision-making and safeguarding processes.

Key Requirements:

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  • Excellent communication and relationship-building skills.
  • Strong understanding of safeguarding and inclusive practice.
  • Good report-writing abilities.
  • Experience of working with young people in mainstream and/or SEND settings.
  • Educated to Level 3.
  • Flexibility, patience, and the ability to use your initiative.
  • Ideal: experience in the police force or armed forces or other careers that require high levels of personal decision making and negotiation skills.

Benefits:

  • Membership into Local Government Pension Scheme
  • Family friendly policies and flexible working
  • Access to our Employee Assistance Programme
  • Employee wellbeing initiatives
  • Free parking
  • Company events
  • Access to various memberships and discount schemes
  • Learning and development opportunities, including staff development days
  • Funded subject course development for your role
  • Range of staff communities, including EDI and neurodiverse communities
  • Career progression opportunities

About Eastern Education Group:

Eastern Education Group is a dynamic and forward-thinking education provider committed to delivering high-quality learning experiences across multiple institutions. Our group encompasses a diverse range of educational settings, including schools, further education colleges, and specialist learning provisions, ensuring that learners of all ages and backgrounds receive the support and opportunities they need to succeed.

  • Dedication to excellence, inclusivity, and innovation in education.
  • Strong partnerships with local communities, businesses, and industry leaders.
  • Specialist provisions for students with SEND, SEMH, and vocational training.
  • Holistic approach to education, combining academic excellence with pastoral care, safeguarding, and wellbeing initiatives.

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How To Apply:

To apply, please visit our website.

Closing date: 8 am, 24 August 2026.

We reserve the right to appoint prior to the listed closing date; early applications are encouraged.

Safeguarding and Equal Opportunities:

  • The group is committed to safeguarding and promoting the welfare of young people and vulnerable adults.
  • We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, gender, gender reassignment, disability, religion/belief, sexual orientation, or age in accordance with the requirements of the Equality Act 2010.
  • The group is committed to safeguarding children and safer recruitment practices and will undertake all the required pre-employment checks on the successful candidate including an enhanced DBS Disclosure.
  • All data will be processed in accordance with the Data Protection Act 2018.

About The Team:

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Skills

De-escalation
Restorative Practice
Negotiation
Conflict Management
Safeguarding
Inclusive Practice
Report Writing
Relationship Building
Student Wellbeing Support
Behavior Management

Location

Lowestoft, England, United Kingdom

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