Student Recruitment Quality Officer – Higher Education

Employment Type: Permanent, full-time
Work Setting: On-site
Salary: £27,500 per year
Visa Sponsorship: Not available

Overview

A Student Recruitment Quality Officer is responsible for maintaining quality, compliance, and continuous improvement across student recruitment and admissions processes within a higher education environment. The role combines quality assurance, recruitment data analysis, process auditing, compliance monitoring, and applicant experience. You will work closely with recruitment, admissions, academic, and other cross-functional teams to maintain high standards throughout the student journey from application through enrolment.

Key Responsibilities

• Monitor student recruitment and admissions processes to ensure compliance with institutional policies, quality standards, and regulatory requirements.
• Assess the quality and effectiveness of recruitment activities in support of enrolment objectives.
• Analyse application, conversion, recruitment, and enrolment data to identify trends and opportunities for improvement.
• Produce reports and insights for recruitment and admissions stakeholders.
• Conduct quality checks and internal audits to maintain accuracy, consistency, and service standards.
• Identify process inefficiencies, operational risks, and compliance issues.
• Recommend and implement process improvements to improve efficiency and quality outcomes.
• Support a high-quality applicant experience throughout the recruitment journey.
• Work collaboratively with student recruitment, admissions, academic, and other internal teams to maintain best practices.
• Maintain accurate records, documentation, and quality assurance information.
• Ensure student and recruitment data is handled appropriately in line with data protection and confidentiality requirements.
• Support continuous improvement initiatives across recruitment and admissions operations.