Liverpool John Moores University
Student Success Officer
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At Liverpool John Moores University, we are committed to ensuring every student has the opportunity to thrive, succeed and achieve their potential. As part of our continued focus on enhancing student engagement, progression and retention, we are seeking motivated and compassionate Student Success Officers to join the Faculty of Health, Innovation, Technology and Science (HITS).
This is an exciting opportunity to play a pivotal role in supporting students throughout their university journey, working proactively with those who may be at risk of disengagement to help them overcome barriers, re-engage with learning and achieve positive outcomes.
About The Role
Reporting to the Student Experience and Services Manager, you will work closely with academic and professional services colleagues to identify and support students who may be experiencing difficulties with attendance, engagement or progression. Using a range of student data and learning analytics, you will deliver targeted interventions and personalised support designed to improve student outcomes and retention.
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- Build positive relationships with students, acting as a trusted source of support, guidance and encouragement, while helping them access the wide range of services available across the University.
We are looking for individuals who are passionate about student success and who combine excellent interpersonal skills with strong analytical and problem-solving abilities.
In return, we offer an excellent benefits package including generous annual leave entitlement, pension scheme, induction, and development support as well as family-friendly policies.
This is an exciting time to join the university as we deliver the LJMU Strategy 2030 and its vision of LJMU as an inclusive civic university transforming lives and futures, by placing students at the heart of everything we do. Find out more about working at LJMU here.
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If you feel that this is the role you have been looking for and your skills and experience can make a real difference at LJMU, we look forward to hearing from you.
We would encourage applications from all individuals who meet the advert criteria, but would particularly encourage applications from women, ethnically diverse groups, LGBTQ+ groups; and disabled people. The University is proud of its commitment to equality, diversity and inclusion and endeavours to cultivate a staff base that is representative of society. Please let us know if you require reasonable adjustments during the recruitment process.
Please note all of our vacancies will be closed to applications at midnight on the advertised closing date, unless otherwise stated.
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