Brockenhurst College
Student Support Attendance Adviser
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Brockenhurst College a seeking a dedicated Student Support Attendance Adviser to join our team.
This part-time role offers 15 hours per week (Monday to Friday, 09.30 – 12.30) on a fixed term basis until 28 May 2027. In return, we offer a competitive salary of £24,617 pro rata.
We are a high-achieving college who attract around 2,800 sixth form students across the region each year. We are based within the stunning New Forest National Park and offer our students a huge range of courses and superb facilities.
The Student Support Attendance Adviser Role
We are seeking a part-time, term-time only Attendance Adviser to work within our Student Services team. This forward-facing post has a competitive salary of £24,617 per annum pro rata, and the opportunity to join a local government pension scheme. You will provide a high standard of friendly and welcoming customer service and administrative support within our Student Services Admin Hub. As a college, we strongly support continuing professional development and will encourage you to develop your skills and interests through a wide selection of training programmes.
Responsibilities
Responsibilities as our Student Support Attendance Adviser will include:
- Maintaining filing and document management systems.
- Updating student records with various attendance matters.
- Signposting to our Safeguarding team where appropriate.
- Processing internal and external communication.
- Preparing documentation via a range of media.
- Shredding or disposing of confidential waste.
- Assisting with a range of events including College Open Evenings, Parents' Evenings, Induction Day and the Enrolment days, providing information and advice to prospective students, their parents and other visitors.
- Carrying out duties with efficiency and diplomacy, ensuring confidentiality is always maintained and other such duties within the Student Services Admin Hub and Reception, commensurate with the grade of the post. This post operates at the Brockenhurst campus.
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Requirements
As our Student Support Attendance Adviser ideally you will:
- Give a high profile to equality of opportunity in all areas of activity, including compliance with the Equal Opportunities policy.
- Aim to provide a safe and secure environment for all our students in compliance with our Child Protection policy.
- Ensure compliance with the Disability Statement, including the need to notify HR of any changes in circumstances.
- Participate in the agreed scheme for staff development, training and appraisal and be committed to continuous personal and professional development.
- Carry out all duties with due regard to Health and Safety Regulations.
- Ensure compliance with the Financial Regulations of the College.
- Ensure compliance with the College Computer & Telecommunication Systems regulations, policies and procedures.
- Notify HR of any changes in personal details, e.g. a change of name or address, car registration number, telephone number, next of kin/emergency contact details, etc.
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Benefits
Benefits you will receive:
- 25 days leave, rising with service, plus Bank Holidays and Christmas closure (pro rata for part-time staff)
- An option to purchase further leave through our Annual Leave Purchase Scheme
- Access to our Employee Assistance Programme provided externally to the College. This is a completely confidential service and is free to all members of staff at the College.
- On-site Nursery offers childcare at superb rates in and outside of term time
- Enrolment into the Local Government Pension Scheme
- Free eye care vouchers
- Free secure onsite parking
- Access to a range of discounts including shopping, travel and healthcare
- Access to onsite Gym, Tennis/Badminton courts, Football pitches (indoor & out)
- Weekly staff football
If you feel you are the right candidate for this Student Support Attendance Adviser role, then please click ‘apply' now!
Closing date: 13th September 2026
Interview date: w/c 21st September 2026
The College is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff to share this commitment. The successful applicant will be required to undertake appropriate safeguarding checks which includes an enhanced DBS check as well as providing proof of right to work in the UK.
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