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Good Vibes Music Academy Studio Administrator Apprenticeship
It’s an exciting time for Good Vibes Music Academy. We’re about bringing out the musician in everyone by providing the best musical education we possibly can. A lot of that experience is provided by our Studio Team and ensuring that our studios and customer service deliver on our promise: this is where you come in!
As a key member of our studio team, flexibility is essential. You should be willing and able to provide occasional cover for evening and weekend shifts when required, for example to cover staff holidays, sickness, or other unforeseen absences. Wherever possible, advance notice will be given, and any additional hours will be managed in accordance with your contracted working hours and time off in lieu arrangements.
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience. Being a Studio Administrator at Good Vibes is a key role that ensures the smooth running of our business. You’ll work with teachers, schools, customers, students and colleagues on a daily basis making sure that they receive the best possible experience.
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Your Responsibilities:
- Welcome: Greet students and families warmly, provide programme information, and support all enquiries in person, by phone, or email
- Support: Assist teachers and students with administrative tasks (e.g. enrolments, payments, calendar changes)
- Grow: Follow up with trial students to encourage sign-ups and identify new revenue opportunities through conversations and feedback
- Maintain: Oversee the day-to-day safety and presentation of the studio; manage equipment maintenance, supplies, and facilities including fire, security, lifts, and utilities
- Lead: Delegate tasks to a small team of Studio Assistants and our superb Studio Cleaner, creating rotas and ensuring a consistent Good Vibes’ approach
- Coordinate: Support with organising events and exams, manage room and staff timetables, arrange replacements when team members are off sick, report on studio and school activity, and act as key holder for building security
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Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Essential qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Other requirements
You will need to pass a Disclosure and Barring Service check.
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