How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Location: London, UK
3 days in the office, 2 from home (Monday, Friday)
Salary: £50,000 to £59,000.00
To apply please email ruth.emblin-james@89up.org with your CV and covering letter
About 89up
89up is an award-winning social impact agency that partners with charities, NGOs and purpose-led organisations to create campaigns that inspire action and deliver real-world change. From integrated campaigns and fundraising to branding, digital products and creative content, we bring together strategy, creativity and innovation to help organisations achieve greater impact.
We're looking for a highly organised, process-driven Account Director to join our growing team. Sitting within the Studio team and reporting to the COO, you'll play a central role in ensuring projects are delivered seamlessly, from initial brief through to final production, while also supporting the delivery of integrated client accounts across the agency.
The Role
We're looking for a production powerhouse who combines operational excellence with a strong creative instinct. You'll lead the day-to-day running of the Studio, ensuring projects are delivered efficiently from brief through to final production while maintaining exceptional creative standards.
Reporting to the COO, you'll manage four team members across video, graphic design and motion design, while working closely with the Head of Design and Video Lead to shape creative output and ensure work meets the brief.
You'll oversee studio resourcing, project scheduling, production planning, budgeting and client communications, helping translate ideas from across the agency into high-quality creative deliverables. Working at an Account Director level, you'll balance operational efficiency with commercial awareness, identifying opportunities to maximise project value while supporting integrated client accounts.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Key Responsibilities
Team Leadership
- Line manages four Studio team members through regular 1:1s, performance reviews and professional development.
- Lead the day-to-day operation of the Studio, fostering a collaborative, organised and high-performing culture.
- Partner with the Head of Design and Video Lead to ensure creative excellence while providing operational leadership.
Production & Studio Operations
- Own end-to-end production across video, animation, graphic design and social content.
- Manage studio workflow, resourcing, capacity planning and project schedules.
- Develop and improve production processes to maximise efficiency and remove bottlenecks.
- Coordinate production logistics including shoots, locations, casting, suppliers and technical requirements.
- Turn creative ideas from across the agency into clear production plans.
Creative Quality
- Ensure all creative output meets client briefs, brand guidelines and agency quality standards.
- Challenge briefs where necessary to clarify objectives, scope and production feasibility.
- Review work throughout production, providing constructive feedback and maintaining consistency across deliverables.
Client & Project Management
- Act as the primary production contact for clients throughout delivery.
- Lead production meetings, manage timelines and feedback, and proactively manage expectations.
- Identify and manage scope changes while working closely with Account Directors and project teams to deliver integrated campaigns.
Commercial Management
Get help with your application
Your very own career expert that helps elevate your application to the next level.
- Manage production budgets, track project profitability and monitor studio utilisation.
- Build and maintain relationships with freelancers and production suppliers.
- Support new business by preparing production estimates, timelines and costings for proposals and pitches.
Required Experience
- Significant experience as a Producer, Senior Project Manager or process-driven Account Director within a creative agency, production studio or media environment.
- Experience leading and developing multidisciplinary creative teams.
- Strong project planning, workflow and resource management skills using tools such as Productive, Notion or similar.
- Excellent organisational skills with the ability to manage multiple concurrent projects.
- Exceptional attention to detail and confidence reviewing creative work against briefs and quality standards.
- Strong client management skills with experience leading production communications and stakeholder relationships.
- Experience managing budgets, production costs, scopes of work and external suppliers.
- Good understanding of digital, social and video content production across major platforms.
- Calm, proactive and solutions-focused, with the ability to thrive in a fast-paced environment.
- A genuine passion for social impact, campaigning and purpose-led organisations.
Bonus Points
- Experience with agency resourcing and capacity planning tools (e.g. Productive).
- Familiarity with Adobe Creative Cloud (Premiere Pro, After Effects, Photoshop and Illustrator).
- Knowledge of licensing, talent agreements, usage rights and production legal clearances.
- Experience supporting new business pitches and presenting production approaches.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location