Value Retail PLC
Stylist - 16 hours
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A L L S A I N T S
Overview
The allsaints team
At AllSaints we are in the business of feelings - making our customers feel cool and confident. If, like us, you believe in the power of a great outfit, we'd love to talk to you.
We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards.
We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this.
What we stand for
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The Customer is the Boss We work as one proud team to get the best for our customers
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One Team We are joined up and encourage others to share their ideas
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We Do What We Say We Will We know our goals, and we work with clear outcomes in mind
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We Are Responsible We are self aware, understand the impact we have on others and are positive about the future
Benefits
- A generous wardrobe allowance so that you can wear our beautiful clothes to work eay
- Potential to earn more from our team commission scheme
- We are a disability committed certified employer
- Employee discount for you to spend with family and friends
- Up to 2 years service 33 days (25 days + bank holidays)
- Over 2 years service 36 days (28 days + bank holidays)
- Access to dental cash plan & free virtual GP appointments through Aviva
- UNUM employee assistance helpline
- Life assurance cover
- Access to discounted gym membership and corporate discounts
- Free, confidential, wellbeing and lifestyle support with Retail Trust
- Enhanced family leave benefits (neonatal, fertility, maternity, paternity, adoption, menopause)
- Health days for you to use either for physical or mental wellness
- Dedicated mental health support from our mental health first aiders
- Eye care vouchers, season ticket loans and much more!
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Responsibilities
WHAT WILL I BE DOING?
Our stores are busy and the majority of your time will be spent on the shop floor. Your day will be varied, fast-paced and most importantly, fun!
- You will be re-working categories on the floor, working with the latest guidelines and new products
- You will actively maintain the store’s aesthetic; ensuring that product is readily available for our customers and that floor sets and standards are upheld at all times
- Stock replenishment, rotating out depleting stock, expanding or decreasing categories depending on stock levels, utilising digital tools to support a positive customer journey
- You will style our customers in our latest collections, sharing your detailed product knowledge and providing them with an exceptional brand experience
- You will be empowered to make service decisions for our customers to resolve their issue whilst retaining their loyalty and trust
- You will relentlessly put the customer at the heart of everything you do and work as one AllSaints team to get the best result
- You will greet our customers into our store and tailor your approach to support the purpose of their visit
- Housekeeping and ensuring staff areas are maintained to the highest level of expectation, showing pride in your surroundings at all times
- Working as one team with the same goal, you will support and observe your peers, seeking feedback to support your growth and development
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Qualifications
WHAT SKILLS DO I NEED?
- Be fully flexible
- Friendly and attentive; you'll constantly interact with customers in store from all over the world to provide an exceptional customer experience
- Awareness and knowledge of our brand, our style and our brand values - you'll support and influence your peers and customers alike
- Can do attitude and lots of enthusiasm - there's a lot of time spent on interacting with customers and colleagues on our busy shop floors
- Good problem solving techniques and ability to do so with pace, empathy and sometimes under pressure
- Tech savvy; you'll be processing a lot of transactions and store deliveries using our in-store digital tools
- You'll be actively aware of brand campaigns, lookbooks and new product launches and a passionate advocate of all things AllSaints
- Excellent attention to detail
- A confident communicator
- You love fashion! We need you to be an irresistible ambassador for AllSaints and a believer in the power of an amazing new outfit
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Jessica, London
Skills