University Hospitals Sussex NHS Foundation Trust
Subject Access Request (SAR) Operational Manager
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Job Description: Subject Access Request (SAR) Operational Manager
We are seeking an experienced and highly motivated Subject Access Request (SAR) Operational Manager to lead and manage the delivery of our Subject Access Request service. This is an exciting opportunity for an individual with strong operational management, information governance, and leadership skills to play a key role in ensuring compliance with data protection legislation while maintaining an excellent service for patients, service users, and stakeholders.
The successful candidate will be responsible for overseeing the end-to-end management of Subject Access Requests, ensuring statutory deadlines are met, service standards are maintained, and continuous improvement initiatives are delivered across the function.
What We Offer
- Opportunity to lead a high-profile and important service.
- Flexible working opportunities where operationally possible.
- NHS Pension Scheme (if applicable).
- Generous annual leave entitlement.
- Learning and development opportunities.
- Access to staff wellbeing support programmes.
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Interviews
Interviews week commencing 7th and 14th September 2026
As the Subject Access Request Operational Manager, you will provide operational leadership for a team responsible for processing requests made under the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.
You will work closely with clinical and non-clinical services, Information Governance, Digital teams, and senior stakeholders to ensure requests are managed efficiently, accurately and in line with legal requirements.
You will also lead on service performance, workforce planning, quality assurance, reporting and the development of policies and procedures that support best practice in records disclosure and information rights management.
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Working for our organisation
At UHSussex, diversity is our strength, and we want you to feel included to help us always deliver Excellent Care Everywhere, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of staff networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 3) and a Veteran Aware Trust.
Candidate Pack
For further details / informal visits contact:
- Name: Heidi Doubtfire-Lynn
- Job title: Head of IG & Data Protection Officer
- Email address: heidi.doubtfire@nhs.net
- Telephone number: 01903 205111
Heidi Doubtfire-Lynn, Head of IG & Data Protection Officer, heidi.doubtfire@nhs.net
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