Careers Sunday Shop Manager

Job Title: Sunday Shop Manager

Location: Birds Bakery, Burton on Trent

Hours: 6.5 hours per week (the ideal candidate will have further flexibility to work on different days to support the shop)

Salary: £13.46 per hour

We have an exciting opportunity for an energetic Sunday retail leader to join our team!

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Location

Burton on Trent, 196 Station Street, Burton on Trent, DE14 1AN

Employment Type

Part-time

Hours

6.5 p/w

Salary

£12.70 p/w

Purpose

To manage and assume overall responsibility for the success of the shop by leading all operational aspects of the shop, driving sales whilst at the same time controlling costs and by being a skilled people manager.

Responsibilities

• Lead and manage the bakery team on Sundays, ensuring excellent customer service and smooth day-to-day operations.
• Take responsibility for opening and closing the store, following all company procedures and security requirements.
• Drive sales by maximising product availability, promoting bakery offerings, and delivering an outstanding customer experience.
• Supervise, motivate, and support team members, providing coaching and guidance where required.
• Ensure all products are presented to Birds Bakery standards, maintaining attractive and well-stocked displays.
• Monitor stock levels, manage waste effectively, and ensure accurate stock rotation following FIFO principles.
• Handle customer enquiries, feedback, and complaints professionally, resolving issues promptly.
• Ensure compliance with food safety, health and safety, and hygiene regulations at all times.
• Manage cash handling, banking procedures, and accurate reconciliation of daily takings.
• Coordinate staffing levels, break schedules, and workflow to ensure efficient store performance.
• Complete daily operational checks, paperwork, and reporting in line with company requirements.
• Maintain high standards of cleanliness and housekeeping throughout the shop and back-of-house areas.
• Support recruitment, training, and development of team members to build a high-performing team.
• Act as a role model for Birds Bakery values, promoting a positive and welcoming environment for both customers and colleagues.
• Take overall accountability for store performance during Sunday trading hours, ensuring targets and operational standards are achieved.