Marie Curie
Superstore Manager - Bishop Auckland
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Company Description
Marie Curie is the UK’s leading end-of-life charity and the largest non-NHS provider of end-of-life care, operating across all four nations. Alongside our clinical services, our retail portfolio plays a crucial role in generating vital income, increasing brand awareness, and connecting meaningfully with local communities.
Our Retail team are launching an exciting new Superstore in Bishop Auckland, and we are seeking an innovative Store Manager to lead the setup, opening, and ongoing success of this large format retail space. This store will offer a unique shopping experience, combining a wide range of bought-in products with quality donated goods, creating an environment that is both commercially competitive and strongly rooted in community support.
This is more than a traditional retail management role; you will play a pivotal role from day one, shaping the store’s culture, building its reputation locally, and establishing it as a destination for value, sustainability, and social impact.
Job Description
You will be responsible for:
- Running the store commercially including displaying and merchandising, stock management and generation, maintaining store standards, layout of the store, and opening and closing of the store.
- Ensuring an excellent customer and supporter service throughout the store, on the sales floor, and at the till point, including payment processes and customer loyalty sign-up.
- Managing the movement and redistribution of large volumes of donations, with the ability to understand where to redistribute high-value or excess stock, including online marketplaces and other Marie Curie stores.
- Managing, recruiting, developing, and retaining a diverse team (both paid and volunteers), ensuring that they are motivated, trained, and equipped with enough knowledge to maximize their potential.
- Generating additional income/stock through local community and corporate engagement, remaining proactive to ensure engagement is high.
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Key criteria
- Commercially minded with demonstrated experience in a role with full profit and loss accountability.
- Ability to motivate and influence others.
- Ability to think creatively and adapt to competing demands/deadlines & challenging situations, including making quick decisions when required.
- Comprehensive experience of working in a busy, high-volume retail environment, managing large volumes of stock.
- Experience of line managing a large and diverse team of people.
- Experience of visual merchandising and display.
- Ability to use computers with confidence.
Please see the full job description here and our candidate pack here.
For more information or an informal chat, please contact [email protected].
Additional Information
- Vacancy type: Permanent, full-time
- Location: Bishop Auckland Superstore
- Salary: £27,000-30,000 per annum plus benefits
- Hours per week: 35 hours per week
- Closing date: 13th August. We are reviewing applications as they are received, so we encourage you to apply early.
Application Process
To apply, please use the "I'm interested" link to send us your most recent CV and a cover letter detailing your experience, how you meet the person specification, and why you would like to work for Marie Curie.
In this role, you will have sole responsibility for the running of the store, which will involve lone working. Due to this, we are unable to recruit anyone for this role who is under the age of 18.
Benefits you’ll love:
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes, computers, and season tickets
- Continuous professional development opportunities
- Industry-leading training programs
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family-friendly, and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care
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At Marie Curie, our values are central to everything we do. They guide how we care for people, how we work together, and how we make decisions every day. We are committed to creating a workplace that is safe for everyone — staff and volunteers alike — supportive, inclusive, and rewarding. We take stringent steps to ensure that anyone who joins our organization are suitable for their roles and are committed to safeguarding all our people from harm. We actively consider our impact on the planet, embedding sustainability into everyday decisions to create a lasting, positive difference for the individuals we care for and the world we share.
We believe everyone should have the opportunity to thrive and fulfil their potential. Marie Curie is deeply committed to diversity, equity, and inclusion, recognising both the social justice imperative and the strength a diverse workforce brings. We actively encourage applications from people of all cultures, perspectives, and lived experiences.
We are happy to make reasonable adjustments throughout the recruitment process. If you require any support, please contact us at [email protected].
Every application we receive is personally reviewed by a member of our Talent Acquisition team, and in return, we ask that your application authentically reflects you — your experience, perspective, and voice.
Compensation: GBP 27000 - GBP 30000 - yearly
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