Evri Group Recruitment Team
Supervisor
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Evri Group
Evri Group is the UK’s premier parcel delivery business, uniting four distinct brands—Evri, Evri Premium, a network of DHL, UK Mail and Irish e-commerce specialist Coll-8—to deliver more than 1 billion parcels and letters annually across the UK and to over 200 global destinations. With 12,000 colleagues, 30,000 couriers and drivers, 8,000 vehicles, and a nationwide network of hubs, depots and fulfilment centres, we combine over 50 years of expertise with the scale and flexibility to support everyone from casual senders to SMEs and major retailers. Driven by our friendly, ambitious and diverse people, we are passionate about delivering exceptional service and offer exciting opportunities across the Evri Group.
Job Details
- Location: Barnsley
- Shift Pattern: 10:00pm – 6:00am
- Salary: £32,735+ Benefits
- Contract Type: Fixed Term Contract finishing end of December 2026
Role Overview
Lead, Inspire and Deliver Operational Excellence
We're looking for a driven and people-focused Operations Process Supervisor to join our team and play a key role in delivering a safe, efficient and high-performing operation.
In this fast-paced leadership role, you'll be responsible for overseeing a designated operational zone, leading a team of Warehouse Operatives to achieve exceptional productivity, quality and service standards. Working closely with the Process Manager, you'll drive performance, develop your team and ensure operational targets are consistently met or exceeded.
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This is an excellent opportunity for an ambitious supervisor who thrives in a busy environment, enjoys motivating others and takes pride in delivering results.
Responsibilities
- Lead and motivate a team of Warehouse Operatives, creating a positive, high-performance culture.
- Oversee the day-to-day operation of your designated zone, ensuring throughput, productivity and quality targets are achieved.
- Monitor operational performance against key KPIs and budgeted targets, taking action where required.
- Support the Process Manager in driving sortation quality and operational efficiency.
- Manage operational compliance, including parcel presentation, scanning accuracy, load presentation and service level performance.
- Identify opportunities to reduce damages, claims and operational errors within your area.
- Conduct regular coaching sessions, 1-2-1s, performance reviews and team briefings to support colleague development.
- Ensure all reporting, documentation and operational records are completed accurately and on time.
- Promote and maintain the highest standards of health and safety, hygiene and operational compliance.
- Lead by example, driving consistency, accountability and a strong customer-focused mindset across the operation.
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Requirements
- Experienced warehouse, distribution and logistics supervisor
- Strong track record of leading high-performing teams in fast-paced environments.
- Skilled in using KPIs and performance data to drive operational improvements, maintain high standards of safety, quality and service, and achieve results under pressure.
- Confident people leader with strong communication, organisational and IT skills, able to influence colleagues at all levels, make sound decisions independently and support continuous improvement.
About Us
Evri Group for everyone
We’re committed to building a truly inclusive and diverse workplace where everyone can bring – and be – their whole authentic selves.
We’re also on a mission to be the UK’s most accessible delivery business. We’ve partnered with Scope, the leading disability equality charity, to improve deliveries for millions of customers and give extra support to our colleagues and couriers who need it.
Collaboration is key because we work better together. Bring passion, ambition and an open mind, and in return we’ll give you respect, flexibility and a place where you can thrive.
At Evri Group, everyone is welcome.
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