Marston Holdings
Supervisor
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Supervisor
Here at NSL, part of Marston Holdings Ltd., we are much more than the "parking people." Our dedicated frontline and back-office teams deliver a range of outsourced services to both the public and private sectors, including parking and street management solutions that help create safer, cleaner, and better places to live and work.
We are looking for a Supervisor to join our fantastic team.
In this role, you will lead and support a team of Civil Enforcement Officers, conducting daily briefings, monitoring KPIs, and managing escalated queries from both colleagues and members of the public. Alongside your supervisory responsibilities, you will also carry out Civil Enforcement Officer duties, including patrolling public streets and car parks, engaging with members of the public, and issuing Penalty Charge Notices where appropriate.
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This is a hands-on leadership role where you will play an important part in supporting your team while helping to maintain safe, accessible, and well-managed public spaces within the local community.
Applicants must hold a full UK driving licence, as the role requires some travel between sites and locations. The successful candidate will need to be mobile and able to drive as part of their day-to-day responsibilities.
What do you need to be a Supervisor?
- Previous experience in a supervisory/management role
- Excellent communication skills
- To be self-motivated and customer-focused
- A love of working outdoors
- Ability to work shifts
- Ability to work on own initiative
- Experience of working with Microsoft Office
What’s in it for you?
- Competitive days’ holiday plus bank holidays
- Colleague benefits designed to suit you - from discounts on retail shopping, travel and socialising to health & wellbeing
- Enhanced Maternity & Paternity package (subject to eligibility criteria)
- Pension Scheme
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New starters will be subject to clearance through the Disclosure and Barring Service. In addition, the post holder is expected to keep the Company updated if their personal circumstances change.
We are an equal opportunity employer, which means we will consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we are committed to creating an inclusive environment for all employees.
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