Beauty Retail Supervisor – Lifestyle and Beauty Brand - Department store

We are looking for an experienced and passionate Beauty Retail Supervisor to join a growing beauty business focused on clean lifestyle, skincare, and make-up.

This is an exciting opportunity for a commercially minded beauty professional who loves leading people, delivering exceptional customer experiences, and creating a high-performing retail environment.

About the Role

As a Supervisor, you will play a key role in supporting the Store Manager and leading the team to achieve commercial and customer service excellence. You will be a hands-on leader, inspiring your team on the shop floor while ensuring every customer receives a personalized and memorable experience.

You will have a genuine passion for beauty, skincare, and make-up, with the confidence to educate customers on products, routines, and application techniques.

Key Responsibilities

• Lead, motivate, and inspire the team to consistently achieve and exceed sales targets.
• Act as a role model for exceptional customer service, setting high standards across the team.
• Deliver a personalized customer experience through strong product knowledge, consultation, and relationship building.
• Support the Store Manager with the day-to-day running of the store and wider retail operation.
• Coach and develop team members to improve their product knowledge, selling skills, and overall performance.
• Monitor KPIs and commercial performance, using results to identify opportunities and drive sales.
• Be highly visible and hands-on on the shop floor, leading by example.
• Build strong customer relationships and encourage repeat business and loyalty.
• Demonstrate excellent knowledge of skincare, make-up, and clean beauty products.
• Confidently deliver product demonstrations, consultations, and make-up application where required.
• Support with visual merchandising, stock management, replenishment, and operational standards.
• Assist with rotas, opening and closing procedures, and other store administration.
• Support the delivery of new product launches, events, and in-store activations.
• Maintain a positive, collaborative, and high-energy team culture.
• Ensure company standards, policies, and procedures are consistently followed.