Piglet in Bed
Supervisor
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About Piglet in Bed
At Piglet in Bed, we're on a mission to become the home of long-lasting, natural comfort. Dreamt up in 2017 from our Founder Jess’ Mother’s garden shed in West Sussex, Piglet in Bed began with a simple idea: the best homes aren’t perfect, they’re personal. What started as a small collection of linen bedding has grown to include new fabrics and unmistakably ‘Piglet’ designs, complemented by our curated selection of sleepwear and homewares. But one thing hasn’t changed: our focus on the incredible team who make Piglet happen.
Role: Supervisor
Location: Bath
Hours: 30 per week, to include weekend working
Hourly rate: £14.60 per hour
What you'll be getting up to:
- Ensure all minimum brand standards are achieved as well as creating a welcoming customer experience.
- Empower others to do this too.
- Communication is integral to this role; you’ll be liaising both with our Retail team, and with teams across the business to ensure a first class customer experience.
- You'll be empowered to share updates and insights to the team at Piglet, who will be championing your work.
- Become an expert on our product range, engaging with shoppers to answer queries, give advice and share inspiration.
- Familiarise yourself with the brand story and deliver consistently on brand guidelines.
- Embody the Piglet brand, and make our customers feel at home within our concessions, and excited to become part of our community.
- Be responsible for spotting trends and driving continuous improvements; helping us learn more about our in store shoppers, and adapt accordingly.
- Be responsible for our physical space; both delivering on brand visual guidelines and ensuring cleanliness and health and safety requirements are met.
- Maximise sales and drive profitability through innovative ideas and practises.
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Who we’re looking for:
- You’ll need to be a real people person; the kind to put a smile on shoppers’ faces, even if they don’t make a purchase.
- You’ll need to be self motivated; a great deal of this role will be working independently.
- Communication is essential in this role, as a distributed team, we need to ensure information and ideas are free flowing.
- You’ll need to be passionate. You don't need to join us with an in depth knowledge of the brand or homeware; we'll teach you everything, as long as you're eager to learn.
- You'll need to be creative. You’ll have a front row seat to spot trends amongst our in store shoppers; both who they are (or aren’t!) and how they shop, and you’re likely to be best placed to share ideas on what we could do better.
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Benefits:
- Receive 50% discount on our products, alongside extra gifts on your birthday and anniversaries.
- Get access to our high street voucher discount platform, as well as our EAP programme offering private GP appointments and counselling.
- Be eligible for life assurance at 1x salary.
- Get 33 days holiday per year (pro rata if applicable), with minimal restrictions on when you can use it (and we’ll make sure everyone gets a fair break at Christmas!)
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