Commercial

• Motivate and influence the team to deliver daily targets and KPI’S under your leadership.
• Demonstrate and encourage others to maximize sales potential, using our multi-channel offering effectively.
• Assist in the analysis of the RCA report, contribute to the weekly trade feedback and share commercial ideas which will positively impact trade.
• Run the store efficiently and manage the shop floor effectively in the absence of management team.

People

• Be a positive and respectful role model, always communicate positively regarding the store, management and company strategies.
• Assist management with all store training, giving feedback and making suggestions to help support the development of the team.
• Create a positive and open relationship with the management team and feedback any needs or concerns from team members.
• Build relationships and communicate with the appropriate people in Wheal Kitty.

WHAT YOU’LL BRING TO FINISTERRE

• Previous experience in a leadership role within a customer focused environment.
• A strong understanding of exceptional customer service.
• Good Experience in working towards targets and KPI’S
• Good knowledge of retail operations and procedures.
• You share our love of the sea and our brand values. You care about our planet and want to share your passion for protecting it with others.
• You like to lead by example, motivating and supporting others.
• You are a people person, building positive relationships with both customers and your retail team.
• You pay attention to detail, take pride in delivering tasks accurately and to a high standard.

Important: The successful candidate must, by the start of their employment, have permission to work in the UK. Please note that Finisterre are not licensed to sponsor overseas workers.

WHAT YOU’LL RECEIVE FROM FINISTERRE

We are offering a full time, 40 hours, permanent contract, based at our Covent Garden store. We’ll invest in you with a competitive salary of £31,824 per annum.

But it’s not just a job. At Finisterre, we provide an opportunity to grow and develop yourself within at a fast-paced, growing B Corp certified brand with a great culture and an exciting purpose. You’ll get the chance to collaborate with a diverse community of people with a shared mission. In return, we take good care of you through a range of initiatives and rewards, including:

• 25 days holiday per year, plus up to 8 UK bank holidays (pro rata for part time employees)
• Additional holidays for length of service
• Your birthday day off
• Up to 3 days of paid volunteering – we will support you in giving back to communities and causes
• A discretionary bonus scheme, based on company performance
• A pension scheme with Nest
• 60% product discount for personal and gift use
• 30% Friends and Family product discount
• Enhanced Family Leave policies to support you in growing your family
• Life assurance with access to an online wellbeing platform which includes, an employee assistance program, virtual GP appointments, digital gym, and a range of perks
• Access to a range of wellbeing resources, including counselling services, cycle to work, eye tests, and wellbeing activities
• Regular company and team social events
• Various discounts from our B Corp community
• Access our online Learning Library and company-wide training sessions delivered by both internal and external trainers to support you in your ongoing development.
• An hour to spend in or by the sea every Tuesday followed by Sea Tuesday companywide meeting

And so much more!

Closing date

We’ll be interviewing as we go along, so we’d encourage you to submit your application at the earliest opportunity, as the role may close earlier than advertised.

Finisterre is committed to building diverse and inclusive teams. We celebrate difference and encourage everyone to join us and be themselves at work.