PizzaExpress
Supervisor - Houston Hot Chicken
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At Houston Hot Chicken
At Houston Hot Chicken, we don't just serve chicken. We serve bold flavours, big energy and unforgettable guest experiences.
We're looking for passionate, people-focused Shift Managers to lead from the front, run great shifts and help build the UK's most exciting chicken brand. Whether you're an experienced Supervisor ready for the next step or already leading shifts in a fast-paced restaurant environment, this is your opportunity to grow your career with us.
What you'll be doing
As a Shift Manager, you'll take ownership of the restaurant during your shifts, ensuring every guest receives exceptional service and every order leaves the kitchen to HHC standards.
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You'll:
- Lead, motivate and coach the team during service
- Deliver brilliant guest experiences every day
- Drive pace, energy and operational excellence across the restaurant
- Maintain exceptional food quality, cleanliness and safety standards
- Support training and development of team members
- Help achieve sales, labour and profitability targets
- Take responsibility for handling guest feedback and resolving issues
- Support the management team in creating a high-performing and inclusive culture
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What we're looking for
You'll thrive in this role if you:
- Love working in a fast-paced hospitality environment
- Lead by example and bring positive energy to every shift
- Have experience supervising or leading teams
- Are passionate about developing others
- Take pride in delivering exceptional food and service
- Stay calm under pressure and make great decisions
- Have ambitions to progress into a Deputy General Manager role
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