• Performance Management

  • Conducting regular coaching sessions, one to one’s performance reviews, and team meetings with Warehouse Operatives to drive continuous improvement.

• Training and Development

  • Providing comprehensive training to new and existing warehouse colleagues on picking, packing, and stock control processes to ensure tasks are completed without service risks.

• Health & Safety Compliance

  • With the support of the Shift Manager, overseeing all health and safety, hygiene, and quality audits, including risk assessments and safe systems of work within your zone during shifts.

• Workstation Maintenance

  • Ensuring all workstations, PCs, scales, and scanners, are fully operational along with maintaining high hygiene standards and ensure work areas are free of waste.

• Reporting and Documentation

  • Ensuring all required reporting documentation and manifests are maintained to the highest standards and within specified timescales.

• Operational Excellence

  • Promoting and driving consistency to ensure the delivery of exceptional operational standards.

• High-Performance Culture

  • Leading by example to foster a high-performance, people-oriented culture within your area that encourages innovative thinking.

To be successful in this role you will require the following…

Qualifications:

• Educated to GCSE level with strong Maths English competency or demonstrable equivalent business experience
• PC literate with a working knowledge of Microsoft Office.

Knowledge & Experience:

• Experience of working in Distribution Management along with a customer-focussed industry, logistics or retail industry.
• An understanding of KPIs and their drivers.
• Ability to coach, support and motivate colleagues.
• Working on own initiative in a pressurised environment.
• Excellent organisational skills.
• Problem solving, planning effective contingencies and solutions.
• Ability to prioritise and work to tight deadlines.

Technical & People Skills:

• Highly numerate, skilled and experienced in MS Office with strong analytical skills.
• Ability to use internal systems and equipment.
• Have a flexible approach and attitude to work.
• Strong communication, motivational and effective stakeholder management skills.

Impact & Influence

• Ability to work on their own and part of team, have high levels of self-motivation and initiative.
• Excellent organisational abilities to manage multiple stakeholders and priorities effectively.
• Able to articulate findings through factual representation.

What are the key role dimensions?

• Reporting to:

  • Shift Manager

• Your job grade:

  • E

• Job Location:

  • Basildon

• Financial/budget responsibility:

  • N/A

• Your people responsibility:

  • Up to 10 Warehouse Operatives

• Your key stakeholders:

  • Fulfilment Management Team, International Operations, Finance, HR.

• Part Time Considered?

  • No

• Job Share Considered?

  • No

• Graduate/Apprentice Considered?

  • Yes

Evri Group for everyone

We’re committed to building a truly inclusive and diverse workplace where everyone can bring – and be – their whole authentic selves.

We’re also on a mission to be the UK’s most accessible delivery business. We’ve partnered with Scope, the leading disability equality charity, to improve deliveries for millions of customers and give extra support to our colleagues and couriers who need it.

Collaboration is key because we work better together. Bring passion, ambition and an open mind, and in return we’ll give you respect, flexibility and a place where you can thrive.

At Evri Group, everyone is welcome.