Heart of England Co-operative Society Ltd
Supervisor
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Join Our Team at Bewiched Coffee in Glenvale Park, Wellingborough
About Us
Heart of England Co-operative Society has an exciting opportunity for a Supervisor to join our team in Wellingborough on a permanent, part-time contract of 24-hours per week. We are passionate about serving high-quality coffee, delicious food, and creating a warm and welcoming environment for our customers. If you share our enthusiasm for exceptional customer service and have a love for coffee, we would love to hear from you! The successful candidate will need to be available to work weekends.
Why Join Bewiched Coffee?
- Be part of a dynamic and growing team.
- Opportunities for career progression.
- Comprehensive training programs.
- Competitive salary and benefits package.
- A fun and supportive work environment.
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Responsibilities
- Prepare and serve a variety of coffee beverages and food items.
- Ensure a clean and organised workspace.
- Engage with customers, providing a friendly and efficient service.
- Maintain product knowledge to answer customer inquiries.
- Oversee daily operations during assigned shifts.
- Support and mentor barista colleagues.
- Ensure adherence to company policies and procedures.
- Assist with inventory management and ordering supplies.
- Assist the Shop Manager in daily operations and colleague management.
- Implement and maintain high standards of customer service.
- Contribute to sales goals and profitability of the store.
- Handle administrative tasks and reporting.
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Requirements
- Passion for coffee and customer service.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment.
- Flexibility to work various shifts including weekends and holidays.
- Previous supervisor experience in a coffee shop or hospitality industry is a plus.
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