SMCP
Supervisor - Selfridges Birmingham Homme
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Company Description
Join the Sandro family!
Joining Sandro means joining one of the leading ready-to-wear brands in the world. Created in 1984, the brand now boasts over 2800 employees across 41 different countries. Above all else, working at Sandro means being part of a family, with us our people are at the very heart of everything we do.
Each member of every team is a talent, and it is our talented teams that build our brand day after day. We are searching for personalities, not just CVs. We recruit the ambitious dream chasers, the passionate entrepreneurs. To think, to create and to grow, these are our core values, our common threads. Sandro is family, Sandro is Paris. Join us on our journey.
Sandro offers the same job opportunities to all, without distinction. As such, all applications are considered only on the basis of competencies and experience.
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Job Description
Your missions
- Actively sell in a professional and friendly manner contributing to the development of the turnover
- Engage with our customers to the highest standard, exceed their expectations by going the extra mile and building strong customer loyalty
- To always use initiative to be a senior leader amongst the Sales Team, and support them in development and achieving their own business goals
- To become an expert on the Sandro Experience and lead by example
- To run the sales floor when requested by the management team ensuring the slick operation, clear communication and sales driving hours whilst maximising conversion opportunities with the team
- Support and develop Sales Assistants in relation to in-depth product knowledge in order to aid our customers fashion needs
- Support the management team in ensuring the team are trained and understand all till and cash handling procedures
- Adhere to stock control procedures
- Assist in the maintenance of all merchandising/visual directives adhering to the Company guidelines/expectations
- Build professional and effective relationships that support team goals
- Communicate team goals and objectives in the absence of your management team
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Qualifications
We welcome all personalities from all cultures, backgrounds, tastes and experience and we value what makes you unique. You have more than a year of experience in management in the premium/luxury retail industry. You show adaptability to customers and business needs, a commercial mindset and are able to supervise and motivate a team.
Additional Information
- Monthly team bonus scheme
- Exclusive staff discounts
- Uniform
Type of contract: Permanent
Expérience Professionnelle: 1 year or more
Department: Retail / Sales
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