JLL
Supplier Engagements Co-ordinator
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JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades, or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Working within our UK Supplier Engagements Team, you will be part of a diverse and integral team that supports and delivers a professional, customer-focused experience for our suppliers/service partners, enabling the continuity of service for Occupiers and Clients. We have a unique role within the UK Team that sits within our core Client Financial Services (CFS) department for supporting one of our leading clients, Legal and General Investment Management. As part of this role, you will primarily work to provide a customer service function to ensure the partnering between LGIM, JLL, and their Suppliers runs smoothly within Accounts Payable-related tasks. You will be the main point of contact for suppliers and stakeholders for this client, using your skills to resolve any outstanding queries and disputes. You will also provide operational and consultancy support, ensuring that our key aims are delivered:
- To pay all suppliers within 30 days
- To manage supplier debt and minimize potential risks
- To provide a first-class customer service to all stakeholders
- To accurately and promptly resolve any supply chain hold-ups (processing, queries & payments)
- To provide insight, assistance, and resolution to aged debt
You will also be working alongside the Accounts Payable team in India to aid your requirements.
Your responsibilities will involve:
- To be the Supplier Engagement interface for Suppliers, Client, and Stakeholders within the LGIM portfolio
- To facilitate, set up, minute, and action control the Supplier Engagement review meeting with client and JLL
- To assist in the set-up of new suppliers and ensure any problems are resolved
- To facilitate and hold onboarding supplier meetings
- To manage the updates for the supplier onboarding pack
- Reviewing mandates on a regular basis to ensure there are no missing details and complete necessary steps
- Tracking invoices to payment and resolving any hold-ups
- Client PO assistance, reviewing po set, resolving mandate change requests, and property level (standard/standard+/Standard++/Forward funding)
- Assist with raising JLLT tickets for any Proactis queries for clients and stakeholders
- Working with LGIM Client accounts and Asset Management team within the development projects
- Ensure the suppliers with shorter payment terms are monitored and tracked
- To be an SME within the LGIM team for training and development for AP systems
- Monitor and action the LGIM priority mailbox
- To provide support to the accounts payable team with resolution/knowledge for query management tasks
- To provide support to the accounts payable team India with resolution/knowledge for payable tasks (Duplicate/Debit balances)
- To minimize and inadvertently reduce risk by urgently dealing with all legal documents and 3rd party collection agency’s (reminders/final reminders, late payments, disconnections, court judgments, summons, or bailiff actions)
- To assist in stakeholder expectations and delivery of client Key Performance Indicators (KPI) and Service Level Agreements (SLA)
- To be active in all transition tasks relating to Suppliers and supporting other operational and finance teams within Sales, Loss of Management, and Take on’s
- To assist in any Rating issues
- To attend any other meetings as necessary
- To take part in projects and supplier engagement improvements
- Any other ad-hoc task relating to supplier engagement
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If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally, the personal information we collect from you is for the purposes of processing in connection with JLL’s recruitment process. We endeavor to keep your personal information secure with an appropriate level of security and keep it for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details, please see our career site pages for each country.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
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