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At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW.
About the Role
The Supplier Manager is responsible for managing a portfolio of direct and indirect suppliers, ensuring service quality, cost-effectiveness, and compliance with contractual obligations. The role involves contract negotiation, supplier performance management, and collaboration with internal teams to build and align supplier strategies with business objectives.
Key Responsibilities
- Lead the development and maintenance of supplier relationships
- Proactively manage supplier performance and be capable of leading business reviews, up to c-suite level
- Lead contract negotiations and ensure supplier compliance is to standard
- Build supplier business plans and strategies to align with key business objectives
What you will do
- Manage the end-to-end supplier lifecycle across a portfolio of suppliers
- Lead supplier performance reviews and implement improvement plans
- Conduct supplier evaluations, with a working knowledge of supplier management practices, and experience running tender (RFP) processes
- Negotiate contracts and terms to optimise value and reduce risk
- Ensure supplier compliance with legal, regulatory, and policy requirements
- Collaborate with internal stakeholders to align supplier activities with business needs
- Maintain accurate and up-to-date supplier documentation and records
- Continuously review team processes and outputs, implementing positive changes to improve efficiency and effectiveness
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What we expect of you
- Minimum 3 years’ experience in supplier/vendor management or a related procurement role
- Proven track record in developing, negotiating, and managing a supplier base
- Experience in implementing supplier management methodologies and tools
- Excellent communication, listening, and negotiation skills, including at management level
- Strong analytical skills and ability to generate actionable insights from supplier data
- Skilled in stakeholder management across multiple functions
- Understanding of project management methodologies and quality management principles
- Strong organisational skills and the ability to work independently
- Proficiency in supplier management systems and reporting tools
- Professional procurement qualification (e.g. CIPS) desirable
- Commercially aware with a focus on driving value
- Able to balance operational delivery with strategic thinking
CDW is committed to being an AI-fluent organization
As a leader, you will champion and be accountable for our vision of becoming an AI-fluent organization. We expect leaders to model curiosity, encourage responsible AI adoption, and foster a culture of continuous learning. You don’t need deep technical expertise, but you should be comfortable exploring how AI can enhance strategy, decision-making, and team performance. Your role includes guiding others in building confidence and capability with AI tools and practices, while promoting openness to experimentation and shared learning.
Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating. We encourage candidates to embrace an AI mindset, one that’s curious, adaptive, and ready to explore what’s possible. We welcome thoughtful use of AI to expand your perspective and elevate how you share your story, while ensuring your application remains rooted in your own background, judgment, and voice.
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About Us
CDW is a Fortune 500 technology solutions provider that helps businesses, government, education, and healthcare organizations achieve what’s possible through technology. What makes CDW different isn’t just what we do—it’s how we do it. At CDW we act as one—building trust, speaking candidly, and working together to achieve more. We play to win—focusing on what matters most and delivering for our customers. And we think forward—staying curious, moving fast, and continuously learning. We believe meaningful work happens when people feel supported, heard, and empowered to contribute. That’s why we think of ourselves as coworkers, not just employees—working together to solve complex challenges and deliver real impact for our customers and communities.
As a full‑stack, full‑lifecycle technology partner, CDW brings deep expertise, strong relationships, and broad industry knowledge to help turn ideas into outcomes. When you join CDW, you become part of a collaborative environment where your work matters, your growth is supported, and your contributions help shape what’s next.
Together, we deliver the full promise of what technology can do. Together, we Make Amazing Happen.
Equal Opportunity Employer
CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.
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