Screwfix
Supplier Onboarding and Engagement Manager
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Overview
As Screwfix continues to grow, so does our network of suppliers. That's why we're transforming the way we bring new suppliers into the business, creating a faster, more connected onboarding experience that sets every partnership up for long-term success.
As our Supplier Onboarding & Engagement Manager, you'll play a key role in making that happen. You'll become the trusted link between Screwfix and our suppliers, leading the end-to-end onboarding journey while building lasting relationships that continue well beyond launch. Working across Commercial, Supply Chain, Quality Assurance, Finance, Product Data, Digital and more, you'll bring teams together, remove barriers and keep everything moving to ensure suppliers are ready to launch successfully and at pace.
This is more than an onboarding role. It's an opportunity to shape how we work with our suppliers, driving continuous improvement, simplifying complex processes and creating an outstanding supplier experience that supports the future growth of Screwfix.
If you enjoy building relationships, influencing across multiple stakeholders and making a real commercial impact, we'd love to hear from you.
What's in it for you?
- Discretionary annual bonus up to 20%
- 33 days' holiday (including bank holidays, 5 of which can be taken flexibly)
- Hybrid working with up to 2 days working from home
- Flexible start and end times around core working hours
- Buy More Holiday - eligible colleagues can boost their holiday allowance by up to one extra week
- EV Car Scheme in Partnership with Tusker - eligible colleagues can lease a brand-new or pre-loved electric vehicle
- Up to 14% employer pension contributions
- Life cover up to 4x your salary
- Health cash plan and discounted gym memberships (up to 25% savings)
- 20% discount at Screwfix and B&Q
Key responsibilities
Key Accountabilities / Responsibilities:
- Own the end-to-end vendor onboarding governance framework, ensuring clear stage gates, accountabilities, escalation routes and performance measures are in place to support successful supplier launches.
- Develop scalable onboarding processes, tools and documentation that improve vendor understanding and preparation for working with Screwfix improving compliance, data quality and customer experience standards.
- Assess supplier readiness and capability prior to onboarding, identifying risks relating to compliance, operational capability, product data quality and launch readiness, and putting appropriate mitigation plans in place.
- Establish and monitor onboarding KPIs, providing regular reporting, identifying and resolving issues and ensuring critical launches are on track.
- Act as the single point of accountability for vendor onboarding, coordinating activity across Commercial, QA, Supply Chain, Finance, Product Data, Digital and external suppliers to ensure successful delivery.
- Build strategic supplier relationships, acting as a trusted partner to vendors, driving engagement, improving the vendor experience and supporting long-term success, beyond initial onboarding.
- Co-ordinate ongoing vendor development and support, providing leadership and oversight for vendor engagement education and communication to grow successful working relationships with Screwfix.
- Support Screwfix projects, providing expert guidance, vendor engagement and insight to support decision making, prioritisation and delivery.
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Required Skills & Experience
- Managing relationships with multiple product suppliers, manufacturers or service providers and driving them to deliver the highest standards.
- Collaboration and engagement with multiple stakeholders along with the influence and judgement to balance multiple requirements.
- Curiosity and innovation to solve problems and drive continuous improvement.
- Confident and effective communicator and relationship builder using in-person and online skills both verbal, written and technical, such as MS Office applications and an openness to learning in-house systems and applications.
At Screwfix, Your Wellbeing Comes First
Financial wellbeing
- Wagestream access to track earnings and save.
- Access to the Kingfisher Share Scheme.
- Colleague support fund.
- Exclusive offers and discounts via our Hapi app.
- Cycle-to-work scheme and savings on bikes.
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Every day benefits
- Career progression and development programmes.
- Coaching and mentoring to help you thrive.
- Access to wellbeing resourcing including PepTalk.
- Support networks available.
Recruitment Process
We review applications on an individual basis, and if we feel you would be a good fit we’ll invite you for a call or Teams video for an informal chat about the role, and to see if we’re a good fit for you. From there you can expect a comprehensive process, with regular contact from the Talent Acquisition team who are always available, for any queries you may have.
We value open and honest conversations and collaboration, giving you a chance to learn about what we are doing in an informal and friendly environment. We want to know about you and why you feel that this is the opportunity that excites you.
Sustainability at Screwfix
We’re committed to building a better future for our community and our planet. That’s why we’re doing everything we can in six key areas: eliminating carbon emissions, reducing and recycling waste, sourcing responsibly, keeping products in use for longer, selling more sustainable products and providing sustainable packaging. We’re on a mission to put sustainability at the forefront of everything we do. Join us.
We’ve worked hard to create a culture of inclusivity and genuine community. We’re a company built on teamwork, and the best teams are ones in which everyone can share their view. Whatever your background, however you identify, you’ll be listened to, encouraged, and given the tools and training you need to get ahead. You’ll always know where you are with us. We’re open. We’re fair. And we believe in opportunities for everyone.
Please let us know at careers@screwfix.com if you need any additional support or adjustments when it comes to your application.
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