REKKI
Supplier Success Intern
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Supplier Success Intern @ REKKI
📍 Queens Park, London (in-office, 5 days/week)
💰 £27,000 pa
☕ Breakfast, lunch, and snacks provided daily
About the role
REKKI is hiring a Supplier Success Intern to join our team. No tech experience needed — just someone who loves to get stuck in, takes initiative, and is genuinely excited to learn.
You'll work on a small team at a fast-growing startup, making sure our suppliers get the best out of our AI products: onboarding them, managing support tickets, and leaning into more technical problem-solving as you find your feet. You'll be a core member of the team from day one, reporting directly to me, with lots of room to grow as you develop.
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Your first 90 days
Weeks 1 - 4
- Onboard through our REKKI-success process
- Shadow the support queue
- Assist with a config/classification audit, a great way to learn how our AI products actually work under the hood
Weeks 4 - 8
- Take ownership of the support queue
- Start to shadow onboarding opportunities - more autonomy, more responsibility
Month 3+
- Be fully embedded in support, with scope for expanded responsibility based on how you're performing - this is a role that grows with you, fast.
What you'll do
- Manage and resolve support tickets, building up to full ownership of the queue
- Support onboarding of new clients, and expanding current client relationships
- Assist with configuration and classification audits, and learn some prompt engineering
- Get exposure to commercial conversations, including demoing other products to suppliers
- Build towards more technical, hands-on problem-solving over time
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What we're looking for
- No prior technical experience required
- A genuine willingness to get stuck in and learn fast
- Initiative - you spot what needs doing and do it
- Comfortable in a small team, and asking for help when needed
I promise to make you a lovely coffee each morning before we start the day ☕️
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